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<br />GRAPHIC SCALES:
<br />Issue Date
<br />1/16" = 1'-0"
<br />50'
<br />1/8" = 1'-0"1/4" = 1'-0"1/2" = 1'-0"3/4" = 1'-0"1" = 1'-0"1-1/2" = 1'-0"3" = 1'-0"
<br />0 5'25'0 1'12'0 1'6'0 4'0 3'1'0 2'0 1'
<br />Chckd By
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<br />Scale
<br />Building ID:
<br />KP Proj. No.
<br />Permit No.
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<br />Sheet Title
<br />Project
<br />Facility
<br />This document is the property of the Owner and is
<br />Project Architect Approval:
<br />Architect/Engineer Of Record:
<br />IF THIS SHEET IS NOT 30"x42" , IT IS
<br />A REDUCED PRINT - SCALE ACCORDINGLY
<br />National Facilities Services
<br />Post Office Box 12916
<br />Oakland California 94604
<br />not to be used without owner's written permission.
<br />Floor Lev:Section:
<br />Revisions
<br />By Appr.
<br />HGW Proj. No.
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<br />1955 Bacon Street. San Diego, CA 92107
<br />Office 619 523 8487
<br />www.hgwarchitecture.com
<br />KAISER PERMANENTE
<br />BUILDINGS ON BRAND
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<br />01/23/2026
<br />Checker
<br />Author
<br />CAP030945
<br />T153
<br />ACCESSIBILITY NOTES
<br />Santa Ana Medical Offices
<br />1900 E. 4th Street
<br />Santa Ana, CA, 92701
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<br />2505
<br />SANTA ANA
<br />1.
<br />2.
<br />11B-703.8.10 Finish - 11B-703.8.10 Finish - The background of low resolution VMS characters shall have a nonglare finish.
<br />11B-703.8.11 Contrast - 11B-703.8.11 Contrast - Low resolution VMS characters shall be light characters on a dark
<br />background.
<br />11B-703.8.12 Protective Covering - 11B-703.8.12 Protective Covering - Where a protective layer is placed over VMS characters through
<br />which the VMS characters must be viewed, the protective covering shall have a nonglare finish.
<br />11B-703.8.13 Brightness - 11B-703.8.13 Brightness - The brightness of variable message signs in exterior locations shall
<br />automatically adjust in response to change in ambient light levels.
<br />11B-703.8.14 Rate of Change - 11B-703.8.14 Rate of Change - Where a VMS message can be displayed in its entirety on a single
<br />screen, it shall be displayed on a single screen and shall remain motionless on the screen for a
<br />minimum 3 seconds or 1 second minimum for every seven characters of the message including spaces,
<br />whichever is longer.
<br />11B-704 Telephones11B-704 Telephones
<br />11B-704.1 General - 11B-704.1 General - Public telephones shall comply with Section 11B-704.
<br />11B-704.2 Wheelchair Accessible Telephones - 11B-704.2 Wheelchair Accessible Telephones - Wheelchair accessible telephones shall comply with Section
<br />11B-704.2.
<br />11B-704.2.1 Clear Floor or Ground Space - 11B-704.2.1 Clear Floor or Ground Space - A clear floor or ground space complying with Section
<br />11B-305 shall be provided. The clear floor or ground space shall not be obstructed by bases, enclosures or
<br />seats.
<br />11B-704.2.1.1 Parallel Approach - 11B-704.2.1.1 Parallel Approach - Where a parallel approach is provided, the distance from the edge
<br />of the telephone enclosure to the face of the telephone unit shall be 10 inches (254 mm) maximum.
<br />11B-704.2.1.2 Forward Approach - 11B-704.2.1.2 Forward Approach - Where a forward approach is provided at a telephone within an
<br />enclosure, the counter may extend beyond the face of the telephone 20 inches (508 mm) into the
<br />required clear floor or ground space and the enclosure may extend beyond the face of the telephone 24
<br />inches (610 mm). If an additional 6 inches (152 mm) in width of clear floor space is provided, creating
<br />a clear floor space of 36 inches by 48 inches (914 mm by 1219 mm), the enclosure may extend more
<br />than 24 inches (610 mm) beyond the face of the telephone.
<br />11B-704.2.2 Operable Parts - 11B-704.2.2 Operable Parts - Operable parts shall comply with Section 11B-309. Telephones shall have
<br />push-button controls where such service is available.
<br />11B-704.2.3 Telephone Directories - 11B-704.2.3 Telephone Directories - Telephone directories, where provided, shall be located in
<br />accordance with Section 11B-309.
<br />11B-704.2.4 Cord Length - 11B-704.2.4 Cord Length - The cord from the telephone to the handset shall be 29 inches (737 mm) long
<br />minimum.
<br />11B-704.3 Volume Control Telephones - 11B-704.3 Volume Control Telephones - Public telephones required to have volume controls shall be equipped
<br />with a receive volume control that provides a gain adjustable up to 20 dB minimum. For incremental volume
<br />control, provide at least one intermediate step of 12 dB of gain minimum. An automatic reset shall be provided.
<br />Volume control telephones shall be equipped with a receiver that generates a magnetic field in the area of the
<br />receiver cap. Public telephones with volume control shall be hearing aid compatible.
<br />11B-704.4 TTYs - 11B-704.4 TTYs - TTYs provided at a public pay telephone shall be permanently affixed within, or adjacent to,
<br />the telephone enclosure. Where an acoustic coupler is used, the telephone cord shall be sufficiently long to allow
<br />connection of the TTY and the telephone receiver.
<br />11B-704.4.1 Height - 11B-704.4.1 Height - When in use, the touch surface of TTY keypads shall be 34 inches (864 mm)
<br />minimum above the finish floor.
<br />Exception:Exception: Where seats are provided, TTYs shall not be required to comply with Section 11B-704.4.1.
<br />11B-704.5 TTY Shelf - 11B-704.5 TTY Shelf - Public pay telephones required to accommodate portable TTYs shall be equipped with a
<br />shelf and an electrical outlet within or adjacent to the telephone enclosure. The telephone handset shall be
<br />capable of being placed flush on the surface of the shelf. The shelf shall be capable of accommodating a TTY and
<br />shall have 6 inches (152 mm) minimum vertical clearance above the area where the TTY is to be placed.
<br />11B-705 Detectable Warnings and Detectable Directional Texture11B-705 Detectable Warnings and Detectable Directional Texture
<br />11B-705.1 Detectable Warnings11B-705.1 Detectable Warnings
<br />11B-705.1.1 General - 11B-705.1.1 General - Detectable warnings shall consist of a surface of truncated domes and shall comply
<br />with Section 11B-705.
<br />11B-705.1.1.1 Dome Size - 11B-705.1.1.1 Dome Size - Truncated domes in a detectable warning surface shall have a base
<br />diameter of 0.9 inch (22.9 mm) minimum and 0.92 inch (23.4 mm) maximum, a top diameter of 0.45
<br />inch (11.4 mm) minimum and 0.47 inch (11.9 mm) maximum, and a height of 0.2 inch (5.1 mm).
<br />11B-705.1.1.2 Dome Spacing - 11B-705.1.1.2 Dome Spacing - Truncated domes in a detectable warning surface shall have a center-
<br />to-center spacing of 2.3 inches (58 mm) minimum and 2.4 inches (61 mm) maximum, and a base-to-
<br />base spacing of 0.65 inch (16.5 mm) minimum, measured between the most adjacent domes on a
<br />square grid.
<br />Exception:Exception: Where installed in a radial pattern, truncated domes shall have a center-to-center
<br />spacing of 1.6 inches (41 mm) minimum to 2.4 inches (61 mm) maximum.
<br />11B-705.1.1.3 Color and Contrast - 11B-705.1.1.3 Color and Contrast - Detectable warning surfaces shall comply with Section
<br />11B-705.1.1.3.1. The material used to comply with this section shall be an integral part of the
<br />detectable warning surface.
<br />Exceptions:Exceptions:
<br />Replacement of less than 20 percent of existing detectable warnings at a single
<br />contiguous location shall be permitted to be in-kind at existing curb ramps, islands or
<br />cut-through medians with detectable warnings in compliance with the code requirements
<br />in effect at the time of installation.
<br />Existing installed detectable warnings at curb ramps, islands or cut-through medians may
<br />comply with Section 11B-705.1.1.3.2 in lieu of Section 11B-705.1.1.3.1.
<br />11B-705.1.1.3.1 - 11B-705.1.1.3.1 - Detectable warning surfaces shall be yellow and approximate 33538 of SAE
<br />AMSSTD-595A.
<br />11B-705.1.1.3.2 - 11B-705.1.1.3.2 - Detectable warning surfaces shall provide a 70 percent minimum visual
<br />contrast with adjacent walking surfaces. Contrast in percent shall be determined by:
<br />Contrast percent = [(B1-B2)/B1] × 100 where
<br />B1 = light reflectance value (LRV) of the lighter area and
<br />B2 = light reflectance value (LRV) of the darker area.
<br />Exception:Exception: Where the detectable warning surface does not provide a 70 percent minimum
<br />contrast with adjacent walking surfaces, a 1-inch (25 mm) wide minimum visually contrasting
<br />surface shall separate the detectable warning from adjacent walking surfaces. The visually
<br />contrasting surface shall contrast with both the detectable warning and adjacent walking
<br />surfaces, either light-on-dark or dark-on-light.
<br />11B-705.1.1.4 Resiliency - 11B-705.1.1.4 Resiliency - Detectable warning surfaces shall differ from adjoining surfaces in
<br />resiliency or sound-on-cane contact.
<br />Exception:Exception: Detectable warning surfaces at curb ramps, islands or cut-through medians shall not be
<br />required to comply with Section 11B-705.1.1.4.
<br />11B-705.1.2 Locations - 11B-705.1.2 Locations - Detectable warnings at the following locations shall comply with Section
<br />11B-705.1.
<br />11B-705.1.2.1 Platform Edges - 11B-705.1.2.1 Platform Edges - Detectable warning surfaces at platform boarding edges shall be 24
<br />inches (610 mm) wide and shall extend the full length of the public use areas of the platform.
<br />11B-705.1.2.2 Curb Ramps - 11B-705.1.2.2 Curb Ramps - Detectable warnings at curb ramps shall comply with Section
<br />11B-705.1.2.2.
<br />11B-705.1.2.2.1 Perpendicular Curb Ramps - 11B-705.1.2.2.1 Perpendicular Curb Ramps - Detectable warnings at curb ramps shall extend 36
<br />inches (914 mm) in the direction of travel. Detectable warnings shall extend the full width of the
<br />ramp run less 2 inches (51 mm) maximum on each side, excluding any flared sides. Detectable
<br />warnings shall be located so the edge nearest the curb is 6 inches (152 mm) minimum and 8
<br />inches (203 mm) maximum from the demarcation line at the face of the curb between the curb and
<br />the gutter, street or highway.
<br />11B-705.1.2.2.2 Parallel Curb Ramps - 11B-705.1.2.2.2 Parallel Curb Ramps - Detectable warnings at parallel curb ramps shall be
<br />located so the edge nearest the curb is 6 inches (152 mm) minimum and 8 inches (203 mm)
<br />maximum from the demarcation line at the face of the curb between the curb and the gutter, street
<br />or highway. Detectable warnings shall extend the full width of the turning space at the demarcation
<br />between the street and the sidewalk less 2 inches (51 mm) maximum on each side.
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<br />3.
<br />11B-705.1.2.2.2.1 One Entrance/Exit Point - 11B-705.1.2.2.2.1 One Entrance/Exit Point - Where the turning space has one entrance/exit
<br />point other than the sloped ramp segments, detectable warnings shall be 36 inches (914 mm)
<br />deep, as measured perpendicular to the curb, and the turning space shall provide a minimum
<br />36 inches (914 mm) wide portion without detectable warnings to allow pedestrian travel in the
<br />direction of the sidewalk without travelling over the detectable warnings.
<br />Exceptions:Exceptions:
<br />Where it is technically infeasible to provide a minimum 72 inches (1828 mm)
<br />wide turning space, as measured perpendicular to the curb, the depth of
<br />detectable warnings may be reduced to 24 inches (610 mm) minimum.
<br />Existing parallel curb ramps with detectable warnings in compliance with the
<br />code requirements in effect at the time of installation shall not be required to
<br />provide a minimum 36 inches (914 mm) wide portion of the turning space
<br />without detectable warnings.
<br />11B-705.1.2.2.2.2 Two Entrance/Exit Points - 11B-705.1.2.2.2.2 Two Entrance/Exit Points - Where the turning space has two
<br />entrance/exit points other than the sloped ramp segments, detectable warnings shall be 36
<br />inches (914 mm) deep at both entrance/exit points, as measured perpendicular to the curb,
<br />and the turning space shall provide a minimum 36 inches (914 mm) wide portion without
<br />detectable warnings to allow pedestrian travel in the direction of the sidewalk without travelling
<br />over the detectable warnings.
<br />Exceptions:Exceptions:
<br />Where it is technically infeasible to provide a minimum 108 inches (2743 mm)
<br />wide turning space, as measured perpendicular to the curb, the depth of
<br />detectable warnings may be reduced to 24 inches (610 mm) minimum.
<br />Existing parallel curb ramps with detectable warnings in compliance with the
<br />code requirements in effect at the time of installation shall not be required to
<br />provide a minimum 36 inches (914 mm) wide portion of the turning space
<br />without detectable warnings.
<br />11B-705.1.2.3 Islands or Cut-Through Medians - 11B-705.1.2.3 Islands or Cut-Through Medians - Detectable warnings at pedestrian islands or cut-
<br />through medians shall be 36 inches (914 mm) minimum in depth extending the full width of the
<br />pedestrian path or cut-through less 2 inches (51 mm) maximum on each side, placed at the edges of
<br />the pedestrian island or cut-through median, and shall be separated by 24 inches (610 mm) minimum
<br />of walking surface without detectable warnings.
<br />Exception:Exception: Detectable warnings shall be 24 inches (610 mm) minimum in depth at pedestrian
<br />islands or cut-through medians that are less than 96 inches (2438 mm) in length in the direction of
<br />pedestrian travel.
<br />11B-705.1.2.4 Bus Stops - 11B-705.1.2.4 Bus Stops - When detectable warnings are provided at bus stop boarding and alighting
<br />areas, the detectable warnings shall extend the full width of the boarding/alighting area and shall be 36
<br />inches (914 mm) minimum in depth.
<br />11B-705.1.2.5 Blended Transitions - 11B-705.1.2.5 Blended Transitions - Detectable warnings at blended transitions shall be 36 inches
<br />(914 mm) in width.
<br />11B-705.1.2.6 Reflecting Pools - 11B-705.1.2.6 Reflecting Pools - When detectable warnings are provided at reflecting pools, it shall
<br />be 24 inches (610 mm) minimum and 36 inches (914 mm) maximum in width.
<br />11B-705.1.2.7 Track Crossings - 11B-705.1.2.7 Track Crossings - Detectable warnings at track crossings shall be 36 inches (914 mm)
<br />in the direction of pedestrian travel and extend the full width of the circulation path.
<br />11B-705.2 Detectable Directional Texture - 11B-705.2 Detectable Directional Texture - Detectable directional texture at transit boarding platforms shall
<br />comply with Figure 11B-705.2 and shall be 0.1 inch (2.5 mm) in height that tapers off to 0.04 inch (1.0 mm),
<br />with bars raised 0.2 inch (5.1 mm) from the surface. The raised bars shall be 1.3 inches (33 mm) wide and 3
<br />inches (76 mm) from center-to-center of each bar. This surface shall differ from adjoining walking surfaces in
<br />resiliency or sound-on-cane contact. The color shall be yellow and approximate FS 33538 of Federal Standard
<br />595C. This surface will be placed directly behind the yellow detectable warning texture specified in Section
<br />11B-705.1.2.1, aligning with all doors of the transit vehicles where passengers will embark. The width of the
<br />directional texture shall be equal to the width of the transit vehicle's door opening. The depth of the texture shall
<br />not be less than 36 inches (914 mm).
<br />11B-705.3 Product Approval - 11B-705.3 Product Approval - Only approved DSA-AC detectable warning products and directional surfaces
<br />shall be installed as provided in the California Code of Regulations (CCR), Title 24, Part 1, Chapter 5, Articles 2, 3
<br />and 4. Refer to CCR Title 24, Part 12, Chapter 11B, Section 12-11B.205 for building and facility access
<br />specifications for product approval for detectable warning products and directional surfaces.
<br />11B-706 Assistive Listening Systems11B-706 Assistive Listening Systems
<br />11B-706.1 General - 11B-706.1 General - Assistive listening systems required in assembly areas, conference and meeting rooms
<br />shall comply with Section 11B-706.
<br />11B-706.2 Receiver Jacks - 11B-706.2 Receiver Jacks - Receivers required for use with an assistive listening system shall include a 1/8
<br />inch (3.2 mm) standard mono jack.
<br />11B-706.3 Receiver Hearing-Aid Compatibility - 11B-706.3 Receiver Hearing-Aid Compatibility - Receivers required to be hearing-aid compatible shall interface
<br />with telecoils in hearing aids through the provision of neckloops.
<br />11B-706.4 Sound Pressure Level - 11B-706.4 Sound Pressure Level - Assistive listening systems shall be capable of providing a sound pressure
<br />level of 110 dB minimum and 118 dB maximum with a dynamic range on the volume control of 50 dB.
<br />11B-706.5 Signal-to-Noise Ratio - 11B-706.5 Signal-to-Noise Ratio - The signal-to-noise ratio for internally generated noise in assistive listening
<br />systems shall be 18 dB minimum.
<br />11B-706.6 Peak Clipping Level - 11B-706.6 Peak Clipping Level - Peak clipping shall not exceed 18 dB of clipping relative to the peaks of
<br />speech.
<br />11B-707 Automatic Teller Machines, Fare Machines and Point-of-Sale Devices11B-707 Automatic Teller Machines, Fare Machines and Point-of-Sale Devices
<br />11B-707.1 General - 11B-707.1 General - Automatic teller machines, fare machines and point-of-sale devices shall comply with
<br />Section 11B-707.
<br />11B-707.2 Clear Floor or Ground Space - 11B-707.2 Clear Floor or Ground Space - A clear floor or ground space complying with Section 11B-305 shall
<br />be provided.
<br />Exception:Exception: Clear floor or ground space shall not be required at drive-up only automatic teller machines and
<br />fare machines.
<br />11B-707.3 Operable Parts - 11B-707.3 Operable Parts - Operable parts shall comply with Section 11B-309. Unless a clear or correct key is
<br />provided, each operable part shall be able to be differentiated by sound or touch, without activation.
<br />Exceptions:Exceptions:
<br />Drive-up only automatic teller machines and fare machines shall not be required to comply with
<br />Sections 11B-309.2 and 11B-309.3.
<br />Where automatic teller machines and fare machines do not require compliance with Section
<br />11B-707.2, compliance with Sections 11B-309.2 and 11B-309.3 shall not be required.
<br />Where point-of-sale devices do not require compliance with Section 11B-707.2, compliance with
<br />Sections 11B-309.2 and 11B-309.3 shall not be required.
<br />11B-707.4 Privacy - 11B-707.4 Privacy - Automatic teller machines shall provide the opportunity for the same degree of privacy of
<br />input and output available to all individuals.
<br />11B-707.5 Speech Output - 11B-707.5 Speech Output - Machines shall be speech enabled. Operating instructions and orientation, visible
<br />transaction prompts, user input verification, error messages, and all displayed information for full use shall be
<br />accessible to and independently usable by individuals with vision impairments. Speech shall be delivered through
<br />a mechanism that is readily available to all users, including but not limited to, an industry standard connector or a
<br />telephone handset. Speech shall be recorded or digitized human, or synthesized.
<br />Exceptions:Exceptions:
<br />Audible tones shall be permitted instead of speech for visible output that is not displayed for
<br />security purposes, including but not limited to, asterisks representing personal identification
<br />numbers.
<br />Advertisements and other similar information shall not be required to be audible unless they
<br />convey information that can be used in the transaction being conducted.
<br />Where speech synthesis cannot be supported, dynamic alphabetic output shall not be required to
<br />be audible.
<br />11B-707.5.1 User Control - 11B-707.5.1 User Control - Speech shall be capable of being repeated or interrupted. Volume control shall
<br />be provided for the speech function.
<br />Exception:Exception: Speech output for any single function shall be permitted to be automatically interrupted
<br />when a transaction is selected.
<br />11B-707.5.2 Receipts - 11B-707.5.2 Receipts - Where receipts are provided, speech output devices shall provide audible balance
<br />inquiry information, error messages and all other information on the printed receipt necessary to complete or
<br />verify the transaction.
<br />Exceptions:
<br />Machine location, date and time of transaction, customer account number, and the machine
<br />identifier shall not be required to be audible.
<br />Information on printed receipts that duplicates information available on-screen shall not be
<br />required to be presented in the form of an audible receipt.
<br />Printed copies of bank statements and checks shall not be required to be audible.
<br />11B-707.6 Input - 11B-707.6 Input - Input devices shall comply with Section 11B-707.6.
<br />11B-707.6.1 Input Controls - 11B-707.6.1 Input Controls - At least one tactilely discernible input control shall be provided for each
<br />function. Where provided, key surfaces not on active areas of display screens, shall be raised above
<br />surrounding surfaces. Where membrane keys are the only method of input, each shall be tactilely discernible
<br />from surrounding surfaces and adjacent keys.
<br />11B-707.6.2 Numeric Keys - 11B-707.6.2 Numeric Keys - Numeric keys shall be arranged in a 12-key ascending or descending
<br />telephone keypad layout. The number five key shall be tactilely distinct from the other keys.
<br />Division 7: Communication Elements and Features Continued 11B-707.6.3 Function Keys - 11B-707.6.3 Function Keys - Function keys shall comply with Section 11B-707.6.3.
<br />11B-707.6.3.1 Contrast - 11B-707.6.3.1 Contrast - Function keys shall contrast visually from background surfaces. Characters
<br />and symbols on key surfaces shall contrast visually from key surfaces. Visual contrast shall be either
<br />light-on-dark or dark-on-light.
<br />Exception:Exception: Tactile symbols required by Section 11B-707.6.3.2 shall not be required to comply
<br />with Section 11B-707.6.3.1.
<br />11B-707.6.3.2 Tactile Symbols - 11B-707.6.3.2 Tactile Symbols - Function key surfaces shall have tactile symbols as follows: Enter or
<br />Proceed key: raised circle; Clear or Correct key: raised left arrow; Cancel key: raised letter ex; Add Value
<br />key: raised plus sign; Decrease Value key: raised minus sign.
<br />11B-707.7 Display Screen - 11B-707.7 Display Screen - The display screen shall comply with Section 11B-707.7.
<br />Exception:Exception: Drive-up only automatic teller machines and fare machines shall not be required to comply with
<br />Section 11B-707.7.1.
<br />11B-707.7.1 Visibility - 11B-707.7.1 Visibility - The display screen shall be visible from a point located 40 inches (1016 mm)
<br />above the center of the clear floor space in front of the machine.
<br />11B-707.7.1.1 Vertically Mounted Display Screen - 11B-707.7.1.1 Vertically Mounted Display Screen - Where display screens are mounted vertically or
<br />tipped away from the viewer less than 30 degrees, the center line of the display screen and other display
<br />devices shall be no more than 52 inches (1321 mm) above the floor or ground surface.
<br />11B-707.7.1.2 Angle-Mounted Display Screen - 11B-707.7.1.2 Angle-Mounted Display Screen - Where display screens are mounted tipped away
<br />from the viewer 30 degrees to less than 60 degrees from vertical, the center line of the display screen
<br />and other display devices shall be no more than 44 inches (1118 mm) above the floor or ground
<br />surface.
<br />11B-707.7.1.3 Horizontally Mounted Display Screen - 11B-707.7.1.3 Horizontally Mounted Display Screen - Where display screens are mounted tipped
<br />away from the viewer 60 degrees to 90 degrees (horizontal) from vertical, the center line of the display
<br />screen and other display devices shall be no more than 34 inches (864 mm) above the floor or ground
<br />surface.
<br />11B-707.7.2 Characters - 11B-707.7.2 Characters - Characters displayed on the screen shall be in a sans serif font. Characters shall
<br />be 3/ 16 inch (4.8 mm) high minimum based on the uppercase letter "I". Characters shall contrast with their
<br />background with either light characters on a dark background or dark characters on a light background.
<br />11B-707.8 Braille Instructions - 11B-707.8 Braille Instructions - Braille instructions for initiating the speech mode shall be provided. Braille
<br />shall comply with Section 11B-703.3.
<br />11B-707.9 Point-of-Sale Devices - 11B-707.9 Point-of-Sale Devices - Point-of-sale devices shall comply with Section 11B-707.9.
<br />11B-707.9.1 General - 11B-707.9.1 General - Point-of-sale systems that include a video touch screen or any other non-tactile
<br />keypad shall be equipped with either of the following:
<br />11B-707.9.1.1 Tactilely Discernible Numerical Keypad - 11B-707.9.1.1 Tactilely Discernible Numerical Keypad - A tactilely discernible numerical keypad
<br />similar to a telephone keypad containing a raised dot with a dot base diameter between 1.5 mm and 1.6
<br />mm and a height between 0.6 mm and 0.9 mm on the number 5 key that enables a visually impaired
<br />person to enter his or her own personal identification number or any other personal information
<br />necessary to process the transaction in a manner that provides the opportunity for the same degree of
<br />privacy input and output available to all individuals.
<br />11B-707.9.1.2 Other Technology - 11B-707.9.1.2 Other Technology - Other technology, such as a radio frequency identification device,
<br />fingerprint biometrics or some other mechanism that enables a visually impaired person to access the
<br />video touch screen device with his or her personal identifier and to process his or her transaction in a
<br />manner that provides the opportunity for the same degree of privacy input and output available to all
<br />individuals. Where a video screen overlay is provided it shall be equipped with a tactilely discernible
<br />numerical keypad complying with Section 11B-707.9.1.1.
<br />11B-708 Two-Way Communication Systems11B-708 Two-Way Communication Systems
<br />11B-708.1 General - 11B-708.1 General - Two-way communication systems shall comply with Section 11B-708.
<br />11B-708.2 Audible and Visual Indicators - 11B-708.2 Audible and Visual Indicators - The system shall provide both audible and visual signals.
<br />11B-708.3 Handsets - 11B-708.3 Handsets - Handset cords, if provided, shall be 29 inches (737 mm) long minimum.
<br />11B-708.4 Residential Dwelling Unit Communication Systems - 11B-708.4 Residential Dwelling Unit Communication Systems - Communications systems between a
<br />residential dwelling unit and a site, building or floor entrance shall comply with Section 11B-708.4.
<br />11B-708.4.1 Common Use or Public Use System Interface - 11B-708.4.1 Common Use or Public Use System Interface - The common use or public use system
<br />interface shall include the capability of supporting voice and TTY communication with the residential
<br />dwelling unit interface.
<br />11B-708.4.2 Residential Dwelling Unit Interface - 11B-708.4.2 Residential Dwelling Unit Interface - The residential dwelling unit system interface shall
<br />include a telephone jack capable of supporting voice and TTY communication with the common use or
<br />public use system interface.
<br />Division 9: Built-In Elements
<br />11B-901 General11B-901 General
<br />11B-901.1 Scope - 11B-901.1 Scope - The provisions of Division 9 shall apply where required by Division 2 or where referenced by
<br />a requirement in this chapter.
<br />11B-902 Dining Surfaces and Work Surfaces11B-902 Dining Surfaces and Work Surfaces
<br />11B-902.1 General - 11B-902.1 General - Dining surfaces and work surfaces shall comply with Sections 11B-902.2 and 11B-902.3.
<br />Exception:Exception: Dining surfaces and work surfaces for children's use shall be permitted to comply with Section
<br />11B-902.4.
<br />11B-902.2 Clear Floor or Ground Space - 11B-902.2 Clear Floor or Ground Space - A clear floor space complying with Section 11B-305 positioned for a
<br />forward approach shall be provided. Knee and toe clearance complying with Section 11B-306 shall be provided.
<br />11B-902.3 Height - 11B-902.3 Height - The tops of dining surfaces and work surfaces shall be 28 inches (711 mm) minimum and
<br />34 inches (864 mm) maximum above the finish floor or ground.
<br />11B-902.4 Dining Surfaces and Work Surfaces for Children's Use - 11B-902.4 Dining Surfaces and Work Surfaces for Children's Use - Accessible dining surfaces and work
<br />surfaces for children's use shall comply with Section 11B-902.4.
<br />Exception:Exception: Dining surfaces and work surfaces that are used primarily by children 5 years and younger shall
<br />not be required to comply with Section 11B-902.4 where a clear floor or ground space complying with
<br />Section 11B-305 positioned for a parallel approach is provided.
<br />11B-902.4.1 Clear Floor or Ground Space - 11B-902.4.1 Clear Floor or Ground Space - A clear floor space complying with Section 11B-305
<br />positioned for forward approach shall be provided. Knee and toe clearance complying with Section 11B-306
<br />shall be provided, except that knee clearance 24 inches (610 mm) minimum above the finish floor or ground
<br />shall be permitted.
<br />11B-902.4.2 Height - 11B-902.4.2 Height - The tops of tables and counters shall be 26 inches (660 mm) minimum and 30
<br />inches (762 mm) maximum above the finish floor or ground.
<br />11B-903 Benches11B-903 Benches
<br />11B-903.1 General - 11B-903.1 General - Benches shall comply with Section 11B-903.
<br />11B-903.2 Clear Floor or Ground Space11B-903.2 Clear Floor or Ground Space - Clear floor or ground space complying with Section 11B-305 shall be
<br />provided and shall be positioned at the end of the bench seat and parallel to the short axis of the bench.
<br />11B-903.3 Size - 11B-903.3 Size - Benches shall have seats that are 48 inches (1219 mm) long minimum and 20 inches (508
<br />mm) deep minimum and 24 inches (610 mm) deep maximum.
<br />11B-903.4 Back Support - 11B-903.4 Back Support - The bench shall provide for back support or shall be affixed to a wall along its long
<br />dimension. Back support shall be 48 inches (1219 mm) long minimum and shall extend from a point 2 inches
<br />(51 mm) maximum above the seat surface to a point 18 inches (457 mm) minimum above the seat surface. Back
<br />support shall be 2-1/2 inches (64 mm) maximum from the rear edge of the seat measured horizontally.
<br />11B-903.5 Height - 11B-903.5 Height - The top of the bench seat surface shall be 17 inches (432 mm) minimum and 19 inches
<br />(483 mm) maximum above the finish floor or ground.
<br />11B-903.6 Structural Strength - 11B-903.6 Structural Strength - Benches shall be affixed to the wall or floor. Allowable stresses shall not be
<br />exceeded for materials used when a vertical or horizontal force of 250 pounds (1112 N) is applied at any point on
<br />the seat, fastener, mounting device or supporting structure.
<br />11B-903.7 Wet Locations - 11B-903.7 Wet Locations - Where installed in wet locations, the surface of the seat shall be slip resistant and
<br />shall not accumulate water.
<br />11B-904 Check-Out Aisles and Sales and Service Counters11B-904 Check-Out Aisles and Sales and Service Counters
<br />11B-904.1 General - 11B-904.1 General - Check-out aisles and sales and service counters shall comply with the applicable
<br />requirements of Section 11B-904.
<br />11B-904.2 Approach - 11B-904.2 Approach - All portions of counters required to comply with Section 11B-904 shall be located
<br />adjacent to a walking surface complying with Section 11B-403.
<br />11B-904.3 Check-Out Aisles - 11B-904.3 Check-Out Aisles - Check-out aisles shall comply with Section 11B-904.3.
<br />11B-904.3.1 Aisle - 11B-904.3.1 Aisle - Aisles shall comply with Section 11B-403.
<br />11B-904.3.2 Counter - 11B-904.3.2 Counter - The counter surface height shall be 38 inches (965 mm) maximum above the finish
<br />floor or ground. The top of the counter edge protection shall be 2 inches (51 mm) maximum above the top of
<br />the counter surface on the aisle side of the check-out counter.
<br />11B-904.3.3 Check Writing Surfaces - 11B-904.3.3 Check Writing Surfaces - Where provided, check writing surfaces shall comply with Section
<br />11B-902.3.
<br />11B-904.3.4 Identification Sign - 11B-904.3.4 Identification Sign - When not all check-out aisles are accessible, accessible check-out
<br />aisles shall be identified by a sign clearly visible to a person in a wheelchair displaying the International
<br />Symbol of Accessibility complying with Section 11B-703.7.2.1. The sign shall be a minimum of 4 inches by
<br />4 inches (102 mm by 102 mm).
<br />11B-904.4 Sales and Service Counters - 11B-904.4 Sales and Service Counters - Sales counters and service counters shall comply with Section
<br />11B-904.4.1 or 11B-904.4.2. The accessible portion of the counter top shall extend the same depth as the sales
<br />or service counter top.
<br />Exception:Exception: In alterations, when the provision of a counter complying with Section 11B-904.4 would result in
<br />a reduction of the number of existing counters at work stations or a reduction of the number of existing mail
<br />boxes, the counter shall be permitted to have a portion which is 24 inches (610 mm) long minimum
<br />complying with Section 11B-904.4.1 provided that the required clear floor or ground space is centered on
<br />the accessible length of the counter.
<br />11B-904.4.1 Parallel Approach - 11B-904.4.1 Parallel Approach - A portion of the counter surface that is 36 inches (914 mm) long
<br />minimum and 34 inches (864 mm) high maximum above the finish floor shall be provided. A clear floor or
<br />ground space complying with Section 11B-305 shall be positioned for a parallel approach adjacent to the 36
<br />inch (914 mm) minimum length of counter.
<br />Exception:Exception: Where the provided counter surface is less than 36 inches (914 mm) long, the entire
<br />counter surface shall be 34 inches (864 mm) high maximum above the finish floor.
<br />11B-904.4.2 Forward Approach - 11B-904.4.2 Forward Approach - A portion of the counter surface that is 36 inches (914 mm) long
<br />minimum and 34 inches (864 mm) high maximum shall be provided. Knee and toe space complying with
<br />Section 11B-306 shall be provided under the counter. A clear floor or ground space complying with Section
<br />11B-305 shall be positioned for a forward approach to the counter.
<br />11B-904.5 Food Service Lines - 11B-904.5 Food Service Lines - Counters in food service lines shall comply with Section 11B-904.5.
<br />11B-904.5.1 Self-Service Shelves and Dispensing Devices - 11B-904.5.1 Self-Service Shelves and Dispensing Devices - Self-service shelves and dispensing devices
<br />for tableware, dishware, condiments, food and beverages shall comply with Section 11B-308.
<br />11B-904.5.2 Tray Slides - 11B-904.5.2 Tray Slides - The tops of tray slides shall be 28 inches (711 mm) minimum and 34 inches
<br />(864 mm) maximum above the finish floor or ground.
<br />11B-904.6 Security Glazing - 11B-904.6 Security Glazing - Where counters or teller windows have security glazing to separate personnel from
<br />the public, a method to facilitate voice communication shall be provided. Telephone handset devices, if provided,
<br />shall comply with Section 11B-704.3.
<br />No.Revisions Date
<br />1 SD Set 06/05/2025
<br />2 DD Set 07/03/2025
<br />3 90% CD Set 08/14/2025
<br />4 Plan Check Submittal 09/19/2025
<br />09-2027
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