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City of Santa Ana Proposal to Provide Solid Waste Consulting services RFP NO.: 18-006 STATEMENT OF QUALIFICATIONS Section A: Agreement Statement HF&H concurs with all provisions contained in the City's standard agreement. Section B: Firm and Team Experience HF&H team members Laith Ezzet and Debbie Morris have worked together at HF&H for over 25 years, a consistency that we believe no local competitor can match. As a firm, we offer even more support. Our HF&H team is organized into two practices: solid waste management services and water/wastewater/stormwater management services. Our staff includes Recycling and Sustainability experts, Certified Public Accountants, Certified Management Consultants, and Registered Professional Engineers. Many of our team members possess advanced degrees, professional cert'rfications, and have had a decade or more of government and/or solid waste industry experience prior to becoming consultants. They are leaders in such organizations as the California Resource Recovery Association, the Solid Waste Association of North America, and the Municipal Section of the American Institute of Certified Public Accountants. Expertise is more than technical proficiency: it includes a systematic knowledge of practices. HF&H's knowledge of industry practices and standards is available to our team members through electronic databases. These databases allow us to plan, evaluate, and negotiate contracts for services on behalf of our clients. Firm Size HF&H employs eighteen permanent consultants and two administrative personnel. Long Term Success HF&H has been in business for over 25 years. During that time we have consistently provided our clients the highest level of service. Through more than 1,900 engagements we have served more than 400 municipal agencies. Some important measures of our clients' satisfaction are: • In independent client satisfaction surveys, 100% of respondents have said they would use HF&H again and would recommend us to other municipal agencies. • The majority of our engagements are received through sole -source processes and result from prior experience with the client or strong referrals from past clients. • In any year, 70% of our clients have previously engaged us within the past two years. • We have received numerous testimonials regarding the quality and effectiveness of our work. Please reference Attachment A for a sample of client testimonials. Project Team The project team was selected based on their areas of expertise to assist the City in achieving its vision. Our project staff has unparalleled expertise in the following areas: April 4, 2018 Page 1 HF&H Consultants, LLC 60D-52