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City of Santa Ana Attachment A: Client Testimonial Letters <br />Request for Proposals (RFP) for Solid Waste Consulting Services <br />RFP NO.: 18-006 <br />.,it✓t <br />cni ifannin <br />March 29, 2043 <br />To Whom R May Concern: <br />HF&H Consultants has provided recycling and solid waste consulting services to the City <br />of Livermore since 4997 on approximately 40 different projects. Since I joined tine City in <br />2013B, I have worked %VA h HF&H on a number of those projects, including: <br />• Conducting a competi0ve RFP process in 2008 which resulted In several new <br />programs and program enhancements that have facilitated significant <br />improvements in the City's recycling and organics diversion overfhe past several <br />years, <br />• Analyzing the impacts on rates, diversion, and service levels resulting from the <br />Implementation of a county -wide nkandatory recycling and composting ordinance, <br />• A long-range strategic planning effort in 2042 to understand the policies, programs, <br />facilities, funding, and outreach required to achieve the City's W/o Diversion Goal; <br />and, <br />• Supporting the City in analysis of some of file franchise hauler's compensation <br />requests. <br />I work with a number of different consultants on different types of projects and I have been <br />Impressed with the quality of HF&H's team and their work_ I have found HF&H staff to be <br />consistently proficient, knowledgeable, and accessible_ Their team engages all <br />stakeholders, from City Councihnembers to haulers, In a professional and respectful <br />manner. HF&H staff are always willing to fully explain DieIrfindingis and propose Innovative <br />solutions. 1 would highly recommend their services. <br />sincerely, <br />lGt,2rs�'rQGI�`1- <br />dudy Ertandscn <br />Public Works Manager <br />Rvbiia Wosba r]epniemeot 35DDRo➢rz�cen Puk Raui •L:osemosq CA 4}SSD }wrveitg>flivvmoze.nae <br />April 4, 2018 Page A-2 HF&H Consultants, LLC <br />