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In addition, during the approximately two hours they are in our office, the candidates are continually monitored for their appearance (with the City dress code in mind), behavior and ability to follow directions. As the candidates are "auditioning for work," our belief is that their workplace behavior is as good as it will be, thus, what we experience is what you, the client, will experience. All of our candidates/Specialists must successfully pass both parts of our assessments: scientific as well as in -office experiential assessments administered and evaluated only by our highly -skilled CSP certified Helpmates City Team. Helpmates will provide a comprehensive catalog of clerical, office, accounting and other related administrative support service options to the City. Helpmates further agrees to; • Compare job requirements with worker qualifications and will email resume and test results of temps as requested. • Provide appropriate method to match the City's needs within the specified time frames. • Coordinate all schedule work dates with City at least one business day before the start of assignment. • Provide a detailed proposal and invoice, according to the specifications prescribed by the City department, which will include the City Agreement Number. As additional clarity, the following outlines our extensive pre-employment background check process and ensure the following prior to recommending any Temp for placement to the City: • Ensure that work authorization has been obtained and is current for individuals referred to the City for assignment via I-9 (employment eligibility verification) • Ensure that Live Scan fingerprinting and/ or background check have been processed, completed and passed (if requested by the City) • Ensure that temporary worker(s) recommended for an assignment meet all essential job function and minimum qualification requirements for the various types of services • Ensure that typing speed is at least 30 wpm and Microsoft Office abilities have been tested and are met with positive results as required • Ensure that temporary worker is bilingual when this is requirement for assignment • Integrity Testing — online at Helpmates offices • Reference Checks — personally conducted by Helpmates Team • Employment gap checks — personally confirmed by Helpmates Team • Personal Interviews — personally conducted by Helpmates Team • E -Verify — online conducted by Helpmates Team before starting any assignment • Social Security Checks — completed by Helpmates Team at time of first payroll All of the screening checks are conducted on every potential Helpmates Specialist that will work for Helpmates at the City. We believe this is an important cornerstone of our assessment and hiring process, as well as the industry leading quality results we deliver. In 2017, the Helpmates Strategic Recruiting and Selection process generated over 15,000 Southern California candidate contacts, 10,000 candidate interfaces and interviews, with only 3,300 new employees hired for assignments. We are proud of our Specialists and the select few that we have chosen to employ. And, we know, through the annual Inavero Helpmates Staffing Services 12 RFP 18-009 Response 251-116