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Appendix <br />ATTACHMENT 2: REQUIRED QUESTIONNAIRE <br />The following items must be completed and are required with your submittal: <br />1. Please provide a brief description of your agency's recruitment process for staffing. <br />2. A brief description of the agency's initial testing procedures or assessment for temporary staff including <br />testing required by law (i.e. job specific, background checks, DMV checks etc.) <br />3. Explain your agency's verification of typing speed, testing for bilingual and MS Office abilities — how are <br />these verified and tested by the agency? <br />4. Description of the benefits paid to temporary staff employees; list out by line if agency pays for this <br />benefit or temp staff pays for the benefit including timeline of employment to receive benefit. <br />5. Please provide your process for temporary staff calling out sick, no shows, not working out (either on <br />temporary worker side or City side) and returning City property. <br />6. Indicate below the name of the person who will be responsible for administering the contract, if awarded. <br />Also include the person's title, telephone number, address and email address <br />City of Santa Ana RFP 18-009 <br />1 15 <br />2519 <br />