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City of Santa Ana Apple®f e RFP 18-009 Temporary Staffing Services FJ'iringbladeHuman' e Provide responses to questions asked on ATTACHMENT 2: REQUIRED QUESTIONNAIRE 1. Please provide a brief description of your agency's recruitment process for staffing. A. CANDIDATE RECRUITMENT One of the reasons for AppleOne's continued success in quickly supplying high-quality staff is our recruiting and matching processes. AppleOne will use its proven recruiting practices and implement a staffing and recruiting plan that reflects industry trends in technology, skill demands, and compensation structures. AppleOne employs management practices designed to effectively recruit and hire skilled professionals for any position, which has been vital to our business success. Factors such as environment, structure, culture, tasks and goals are all important considerations for obtaining the best qualified candidates. Through department needs analysis and benchmarking, we are able to recruit candidates who not only meet the needs of the City, but identify candidates with the strongest likelihood to succeed in your particular working environments. Hence, we can proactively recruit, hire, train and retain quality personnel for the City. Recruiting efforts will include identifying and screening potential, highly qualified personnel from the open market. We use powerful proprietary systems, such as JobCaster, which assists AppleOne's recruiting professionals in writing and placing employment advertisements. We also employ on-line registration and database systems that allow us to aggregate and maintain a vast pool of local, qualified candidates, giving our Huntington Beach branch instant access to the right people at the right time. B. PROPRIETARY RECRUITING TOOLS Technology has a key role in the success of AppleOne's service offerings. AppleOne achieves the highest level of effectiveness and economy in delivering precisely targeted staffing solutions by integrating all staff member's experience and expertise with cutting-edge technological resources developed in-house by AppleOne's staff. These tools include: JobCaster: JobCaster is a powerful proprietary system which is utilized for enhancing the database of available candidates to fill job orders from the City. JobCaster speeds the recruitment process by assisting with the writing and placing of advertisements. Once the job posting is composed it is broadcast to more than 75 of the most popular career sites on the World Wide Web. These websites include, but are not limited to, AppleOne.com, Monster, Career Builder, Alta Vista, AOL.com, America's Job Bank, EmployU.com, ProHire.com, Vault.com and GO Jobs. JobCaster can be customized to target specialized career web -sites most appropriate to the job classifications needed. AppleXpress: On-line Registration. AppleOne uses an automated client/server tool, AppleXpress, to intake and store qualified applicant resumes. Relevant information on all potential candidates, including resumes and personal profiles gathered from each expertly structured candidate interviews, is entered into the AppleXpress system, where they can be filtered according to a customized pre-screening process. This process can include customized searches for applicants based on location, skills, education, salary range, experience, key words, and other qualifications the City may request. AppleXpress even allows clients to search AppleOne's pre -qualified candidate base from their own computers. As a further time saving measure, each applicant's information is received directly into AppleOne's Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. 28 February 2018 AppleOne Response to RFP #18-009 Page 118 251-55