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a 1. Introduction Cityof Santa Ana Pavement Management Program 2018 Quality Control Plan When performing data collection in any field, the need for quality control is paramount. This need for quality data is essential for accurate planning, analysis and design. NCE's "Quality Assurance Management Plan" (QAMP) affirms that: "NCE is dedicated to achieving technical and management excellence and to delivering professional engineering and environmental services that meet or exceed our clients' needs. NCE's Quality Assurance/Quality Control (QA/QC) Program is designed to achieve these goals. This QA Management Plan (QAMP) describes NCE's QA Program, which is based on four principles: client satisfaction, employee participation, problem prevention, and continuous quality improvements." NCE's QAMP establishes minimum quality standards for performance and procedures for assuring that our clients receive quality service. It requires the participation of employees at every level. It encourages Project Managers and technical staff to take pride in their work and responsibility for ensuring that the work is done correctly the first time. The program is designed to reduce the incidence of problems related to quality and results in implementation, where necessary, of corrective actions and modification of work procedures to minimize the incidence of future problems. NCE has also prepared detailed and specific Quality Control Pians for projects, and the most notable example Is for the Long Term Pavement Performance (LTPP) — Western Regional Support Contract for the Federal Highway Administration. This is a 150 page document that covers data collection on highways, including deflection, profile, pavement distresses, traffic, maintenance and rehabilitation history, materials testing and sampling as well as a document control. 1.1. Objectives This document constitutes a formal Quality Control Pian (QCP) for the City of Santa Ana. The focus is on data collection issues as part of the pavement management update. Specifically, it is intended for the 2017/2018 Pavement Management Update. The focus is on the collection of network -level pavement distress data (defined by NCHRP Synthesis 401 Quality Management of Pavement Data Collection, as "Network -level data collection involves collection of large quantities of pavement condition data, which is often converted to individual condition indices or aggregated into composite condition indices.") 1.2. Structure The following components are addressed in this QCP: • Condition inspection procedures used • Accuracy required for data collection • Inspector qualifications and experience • Safety 1 Engineering & Environmental Services 55B-130