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Our OVOC program sets a pirocodure that ensures defiverables for both options A and B meet your expectations, As an 180 9001:2015 <br />compliant firm, the Quality Management Program serves as the foundation for continuous Improvement in all aspects of our work, for our staff <br />Quality Assurance Is more than just a program that ensures proper Internal review and documentation. It Is a frame of mind withwhich we approach <br />our work, The procedure will help us deliver high tniallty plant at 30%, 60%, and final submittal, <br />Car quality assurance program comprises all activities flocesssayto ensure that projects perform according to expectations, The.QA program <br />places emphasis 00 planning control, design control, computer software central andrimords. We Inatiltuto:om QA program through early Involvement <br />of experienced members. This process begins with our. proposal, Is formalized by project Mck off, and continues through project close out Via our <br />tomifinition, The program will imsurathat an acceptable level of qualltyls achieved And me] . ntalred In each design. <br />We are proposing a highly-speolafted team of registered professionals with a history of delivering on similar projects. A team With a bunch <br />strength unmatched In the industry. Our project managerwill be assisted by the pripcipal-In-charge and supported by key personnel. The stiff we <br />are qoomiltting Is orgiailzed so that redundant leadership Is available in critical aspects of ihisjgn. our team offers additional value tiecause4t will <br />rigorously analyze a design to Provide sustainable cost effective sointhms, <br />ADVANCEDESIGN ­70 offiocthiely Ineorpurateadvefica Innovative designs late prof", it is Imperative to select a team that has been properly <br />prepared. Our team approach will explore design from.gll sides, meet.choflongeefrom now angles, and.holp uncover parspeotives. that mrsoften <br />overlooked. Ourde�gn. process Is Interactive andrespOnsive, It engages all stakebalders relevant to the success of the projad� We haverassambled <br />thodghtteardl <br />Atthe proposal fte overall project direction Is determinedit the strategy for pro)(01s specified, and general methodology Is developed. Milestones <br />are set with measurable timolmes for checking progress on budget went scope complotloo. After Award, our project manager prepare$ a project <br />specific Work Plam The fnalectWorR.Plom adds detail to the Proposal scope of work, Iderifflesthe project team assignments and responsibilities, iduv <br />pinoleatiniqlIttand schedule, and Information regprdlog dasign criteria, Inputs bad constraints for the project. The Plan also specifies the governing <br />deago codes, guidelines pad CAD standards. <br />Work Rrookilov Strzicture - HultRollefs will develop a Work Breakdown Structure (WBS) that identifies specific tasks needed to accomplish <br />the proposed scope of services. We will determine, the level of effort required for each discipline to complete each task uftdqrthe WBS. This effort <br />Is used to establish the proposed compensation for the Project and helps overcome potential budget challenges. <br />Detailed Project Schaditte —Several characteristics comprise our approach to developing and maintainIng a realistic schedule. ThIsstartswith <br />participation of the entire project team, It is Imperative that the schedule be sonsitivato the demands of every discipline andoliept review Periods, <br />A schedule must account,for stsk8holdor considerations end Include time contingencies for resolving unforeseen variables. Our PM Is assigned the <br />responsibility of developing and tracking the project schedule. Our W89 format allows our PM to review budgets against associated milestones. We <br />require that the PM update the Principal with project progress weekly, This results in a senso.of urgency that will benefit each project, <br />Quality project delivery can be Impacted by many things. However, there are five areas that will darund our focus, <br />We will design both projects A and 9 as the City intended to design them. This will be accomplished by listening and clearly understanding your <br />expectations, We will confirm our understanding in our negotiated scope and verify that we are on track by conducting design review meetings on <br />a regular basis from planning through final design. <br />We will design both projects hand B as the City Intended to design them. This will be nocomplIshed by listening and clearly understanding <br />your expectations, We will confirm out understanding in our negotiated scope and verify that we are on track by conducting design ov a <br />r 1 w <br />meetings on a regular basis from planning through final design, <br />We will meet with sub -consultants to ensure their scope Is complete. <br />HURT-ZOLMS City of Santa Ana Civil Engineering Services; RFP 17-083 7 <br />25E-231 <br />