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Appendix ATTACHMENT 1: SCOPE OF WORK A. OVERVIEW Exhibit A The purpose of this Request for Proposals is to identify qualified Contractor(s) to provide professional temporary staffing services for the City of Santa Ana's employment needs. Temps will work under the City's 9/80 work schedule (Monday to Thursday 9 hour workdays, Friday 8 hour workday and closed every other Friday). The City expends approximately $300,000 annually for Temporary Staffing Services, although the requirements will fluctuate during the agreement period. Current Contracts/ Purchase Orders: In the event that one of the current firms is not selected during this RFP process, there would then be a phase-out period, allowing those existing employees to complete their assignment with the City through the existing contract or purchase order. B. SPECIFICATIONS Contractor shall provide a comprehensive catalog of clerical, office, accounting and other related administrative support service options to the City. The Contractor further agrees to; • Provide appropriate method to snatch the City's needs within the specified time frames. • Coordinate all schedule work dates with City at least one business day before the start of assignment. • Provide a detailed proposal and invoice, according to the specifications prescribed by the City department. The Contractor shall ensure the following prior to recommending any Temp for placement to the City: • Ensure that work authorization has been obtained and is current for individuals referred to the City for assignment via I-9 (employment eligibility verification) • Ensure that Live Scan fingerprinting and/ or background check have been processed, completed and passed (if requested by the City) • Ensure that temporary worker(s) recommended for an assignment meet all essential job function and minimum qualification requirements for the various types of services • Ensure that typing speed is at least 30 wpm and Microsoft Office abilities have been tested and are met with positive results as required • Ensure that temporary worker is bilingual when this is requirement for assignment C. SPECIFICATIONS/ SCOPE OF SERVICES 1. The City department will call the Contractor for temporary services and provide the title and any special skills or experience required. Certain positions may require bilingual skills. Contractor shall provide temporary worker(s) as required and approved by City departments to work at the various City of Santa Ana department locations, City of Santa Ana RFP 18-009 Page 12