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GENERAL FUND
<br />PARKS, RECREATION & COMMUNITY SERVICES PROGRAM
<br />Library Technology and Support Services 01111190
<br />Statemehtof,Purposg,
<br />To provide public access to electronic resources and print materials through effzcient use of technological advances, training, processing, and
<br />lending procedures.
<br />Technology and Support Services maintains the electronic and technical resources of the library including the web site, online databases, online
<br />catalog, and adult computer laboratory. It offers public and staff training to enhance computer skills. This program also orders, catalogs and
<br />processes materials requested by Adult, Youth, and Young Adult Services. In addition, it is responsible for maintaining records of materials
<br />loaned, issuing library cards, and maintaining the availability of books on the shelves for patron use. Furthermore, Technology and Support
<br />Services is responsible for the content and operation of the City TV Channel 3.
<br />Continued to provide training to patrons and staff on how to download digital content to their computer and mobile devices.
<br />* Continued to offer computer workshops at the Main Library and Garfield Community Center.
<br />* Created videos for Channel 3 and website.
<br />* Continued to increase the number of library cardholders by working with the SAUSD through the Library Card Pilot Program.
<br />* Continued to implement Wi-Fi hotspot initiative and mobile device cbeck-outpmgram.
<br />* Reviewed and evaluated additional online resources for the E -Library services.
<br />" Action Plan
<br />* Provide quarterly training session to staff on how to download digital content on computers and mobile devices.
<br />* Offer monthly training session to patrons on how to doanload digital content on computers and mobile devices.
<br />* Create 20 videos for Channel 3 and website.
<br />Continue to increase the number of library cardholders by working with the SAUSD through the Library Card Program.
<br />* Continue to implement Wi-Fi hotspot program and evaluate its effectiveness.
<br />* Continue to review and evaluate additional online resources and evaluate current ones for effectiveness.
<br />Offer weekly English computer classes in the Adult Computer Lab.
<br />PERFORMANCE MEA8URE5
<br />i./lctuat.
<br />Actual ::;
<br />Estimatetl
<br />,Objectrve ::.
<br />._. 9': ....... :. nn ..... .:: .. ... .. ..
<br />:... FY 1516 .. �.
<br />FY16, 17.:
<br />:°FY 17-18
<br />.,;: ,F, Y. 18
<br />Service Levels - System wide
<br />Number of items in system
<br />277,992
<br />266,048
<br />270,000
<br />272,700
<br />Number of registered patrons
<br />134,780
<br />134,011
<br />135,673
<br />137,030
<br />Number of library visits by patrons to fixed facilities
<br />539,322
<br />469,279
<br />481,308
<br />486,121
<br />Number of print materials loaned
<br />271,817
<br />224,374
<br />259,218
<br />261,810
<br />Number of audio recordings loaned
<br />3,687
<br />3,096
<br />3,257
<br />3,290
<br />Number o£video/DVD recordings loaned
<br />19,100
<br />17,007
<br />24,586
<br />24,832
<br />Public computer usage: users/sessions
<br />4,682/32,839
<br />4,117/29,155
<br />4,251/33,435
<br />4,293/33,769
<br />Number of new items added to collection
<br />29,548
<br />11,015
<br />15,000
<br />15,150
<br />Number of electronic books
<br />18,404
<br />108,762
<br />168,762
<br />170,449
<br />Efficiency
<br />Overall library cost per loan
<br />$4.04
<br />$5.17
<br />$4.41
<br />$4.36
<br />Effectiveness
<br />New books per capita
<br />1:08
<br />1:03
<br />1:04
<br />1:04
<br />Total books per capita
<br />2:83
<br />2:79
<br />2:80
<br />2:81
<br />Library card holders as % of Santa Ana residents
<br />40%
<br />40%
<br />40%
<br />41%
<br />2-41
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