WOOD ENVIRONMENT AND INFRASTRUCTURE SOLUTIONS, INC.

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Commercial/Industrial Inspection and Database Management Consultant Services 3.6 Program Suggestions Wood is always looking for ways to improve our inspection programs. During the last contract period, Wood suggested modifying the City's Microsoft Access Database to a web -based application. The web -based application resulted in significant cost savings for the City where funds were reallocated to other projects. The web -based application should continue to provide significant cost -savings during the next contract term. As a program suggestion, this web application could be used for other programs such as the ID/IC, BMP verification and O&M inspections, construction inspections, and trash provisions related work. Over the last 17 years with working on NPDES inspection programs, we have observed a large discrepancy between NPDES inspectors. This is typically due to lack of training and employee turnover for other firms or City staff. Our senior inspection staff have years of experience and we have developed an extensive training program for new inspectors to avoid this common pitfall. This training program provides a tremendous added value by establishing consistency among inspection staff and improves the quality of the work. We have provided this training to Cities interested in having their own staff perform inspections and use this training program for Wood staff. Training programs are critical for a successful program and provide the necessary documentation in the event of a program audit. Selecting Wood for this contract will provide the consistency, program support, and overall cost savings for the City. 3.7 Assumptions/Exclusions Because of Wood's resources available, we do not plan to have subcontractors assist with this inspection program. We also assume that this contract is not split between two consulting firms. We believe that one firm performing these inspections increases efficiencies and cost savings over the life cycle of the contract. In addition, our extensive training program provides strong consistency between inspection staff including documentation requirements. Subcontractors or other consulting firms may not meet Wood's Quality Assurance/Quality Control (QA/QC) programs that may result in additional effort. Wood included a laboratory as a subcontractor should water quality testing be required under the as needed task. 4.0 Relevant Project Experience 4.1 NPDES Compliance Inspections, City of Santa Ana, CA Requested Information: Year Completed: Ongoing; Client Name: City of Santa Ana Contact:; Tyrone Chesanek (714) 647-5045 Wood assisted the City with implementation of several aspects of their Phase I MS4 NPDES permit inspection program for the past fourteen years. Wood has performed thousands of inspections of industrial/commercial facilities and assisted Santa Ana in developing a web -based application to track inspection results. Inspections involve evaluation of BMPs and distribution of educational materials. Wood performed re -inspections for facilities that were found to be non -compliant and issued enforcement as appropriate. Wood provides status reports on a routine basis. Inspections were performed in accordance with the City's LIP, local water quality ordinances, and Phase 1 MS4 Permit issued by the Santa Ana RWQCB. In addition, Wood has assisted with ID/IC complaints and PEA support. Wood has developed and provided several trainings to staff on topics including NPDES permit compliance, •.. Wood.