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INTERNAL SERVICE FUNDS <br />PERSONNEL SERVICES <br />PROGRAM <br />Workers' Compensation <br />08209054 <br />Statement of Purpose <br />To minimize the number, cost, and effect ofwork-related injuries and illness. <br />This program prevents and investigates employee injuries and illnesses; provides safety and health-related training to <br />all employees; ensure a safe and healthful work environment while providing the best possible medical care for injured <br />employees; promptly handles and settles claims; and administers a stable Workers' Compensation program. <br />Accomplishments in FY 2017-2018 <br />* Reduced workers' compensation hospital bill review maximum fee from $10,000 to $7,000. <br />* Recovered $177,945 in subrogation and excess insurance claims. <br />* Complied with State of California, Division of Workers' Compensation claims staff training requirements. <br />* Complied with Federal Medicare reporting requirements. <br />* Made available workers compensation forms on employee intranet. <br />--Action-`Pfankr—FY2018-2019---- <br />* Compose Workers Compensation Training for supervisors and lead personnel. <br />* Hire a Third Party Administrator (TPA) for management of workers' compensation claims. <br />* Create a formal "Return to Work" Policy. <br />* Implement an upgrade to the City's Software Program for Claim's Administration to adhere & maintain State mandated reporting. <br />* Comply with the City's Records Retention Schedule. <br />PERFORMANCE MEASURES <br />Actual <br />Actual <br />Estimated <br />Objective <br />FY 15.16 <br />FY 16-17 <br />FY 17-18 <br />FY 18-19 <br />Service Level <br /># of new claims <br />183 <br />208 <br />206 <br />195 <br />% of outstanding litigated open claims <br />17% <br />9% <br />8% <br />5% <br /># of new litigated claims <br />22 <br />17 <br />16 <br />15 <br /># of hearing tests administered <br />34 <br />1 <br />50 <br />80 <br />Excess workers' compensation premium costs <br />305,296 <br />347,175 <br />360,000 <br />399,672 <br />Efficiency <br />Cost of claims in$ <br />5,920,663 <br />5,616,367 <br />$6,516,744 <br />6,000,000 <br />3-37 <br />