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COMMUNITY DEVELOPMENT AGENCY <br />ECONOMIC DEVELOPMENT PROGRAM <br />Santa Ana W.O.R.K, Center One -Stop Program Various <br />`Statement iif Purpose..." . <br />To offierjobseamh assistance, job placement and basic skills education and employment training to all eligible <br />adults anti youth and to assist the local business community with the training and hiring of employees. <br />The One -Stop Center is a multi -agency, multi -service shop designed to meet the employment assistance and training <br />needs of the community. The One -Stop provides job search internet access, job search workshops, computer usage, <br />employment listings, career advisement, resume preparation and training/education courses. The One -Stop <br />Employment Resource Center is open to all residents. <br />r:�Accomplishments In FY 18 1T:& FY:17-.18 <br />Relocated One -Stop Center to new offices at 801 W. Civic Center. <br />Integrated new partners into service model, <br />Continued to transition into WIOA Program including modifications to operations and internal policies and procedures. <br />Opened satellite office at the Centennial Education Center. <br />Coordinated and planned a Youth Job Fair, <br />Assisted over 100 job seekers to obtain job credentials/training. <br />Hosted over 25 job fairs. <br />Developed integrated program that included workforce and housing elements, <br />.. �w 6-pliu fo Y <br />A to r,F <br />Certify WORK Center using State Hallmarks of Excellence. <br />Expand hours of service at the Centennial Education Center, <br />Increase job seeker credential rate by 20%, <br />Host Youth Job Fair. <br />Incorporate policy/procedures on electronic documentation in lieu of paper copyr for clientele files. <br />Apply for other workforce related grants and be successful in at least one award. <br />Launch incumbent Worker Program. <br />Acfival <br />Actual C <br />r J66t6d" <br />Proposed <br />�P EAS U E <br />'I <br />Y <br />Service Level <br /># of customers enrolled <br />438 <br />800 <br />712 <br />760 <br /># of individuals served by all partners <br />23,541 <br />13,000 <br />11,000 <br />15,000 <br /># of Rapid Response businesses served <br />7 <br />10 <br />6 <br />7 <br /># of Rapid Response laid -off workers served <br />279 <br />500 <br />220 <br />300 <br />Effectiveness <br />% of clients placed in jobs <br />80% <br />75% <br />73% <br />75% <br />Efficiency <br /># of individual training accounts issued <br />72 <br />80 <br />95 <br />100 <br />4-21 <br />