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EXIAA1Vl.T A. Platform Services and Reports Ba frr r S&Ly1Ces 11c cz o61S.; A. 'The Platform provicles the following services: 1. Benefit administration £uuction4rlity uacludi.ng the ability to manage eligibility rules for various classes of employees/dependents; 2. Online enrollment functions enabling employee self-service or Client enrollment on the Client's employees' behalf; 3. .benefits billing and eligibilityfunctions including the abilityto create and transmt carrier -billing reports; 4, The ability to cormmunicate general health and welfare information and for the Client to upload documents and web links germane to the Client; 5. Other useful content as Keenan deems appropriate, B3 With respect to the Platform, Keenan will: 1, Maintain the Platfortrn and keep its contents updated and current; 2, Provide technical support to the Client; 3, Provide training on the Platforrm, to the Client's Human Resources users and for employyee to nets; 4. Pravicle implementation support; including the loading of the plan designs, the eligibilityrules, Client census files, initial user data and other data required to enable the Platform; 5. Provide annual updates to plan designs and related eligibility rules stored in the Platform; 6. ldentifyemployees, dependents, and retirees who are enrolled in.plans for which they are defined as ineligible; 7. Set up data transfers with the Client's carrier's; 8, Ensure that standard reports are available for the Client's census, carrier bills and related benefits. C. With respect to the Platform, the Client will; L Maintain user passwords and accounts for any employees given access; 2. Provide initial census data files; 3. Workwith Keenan to acquire cac-iier mernbeiship files; h, Work with Keenan to fully define eligibility rules, Knennn llssaiaces- License H Q451271 6eneficFSridge Services Agmemm-No DAV Confidential Por Client lila only (&.w. 02/111/14 Page 9 of to