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PROFESSIONAL SERVICES AGREEMENT FOR THIRD PARTY GENERAL LIABILITY CLAIMS ADMINISTRATION BETWEEN THE CITY OF SANTA ANA AND ADMINSURE, INC. This "Professional Services Agreement" between the City of Santa Ana and AdminSure, Inc. ("Agreement") is made and entered into this 4th, day of September, 2018, by and between the City of Santa Ana, California, a California Municipal Corporation (the "City") and Adminsure, a California corporation ("Administrator). The City and Administrator are sometimes hereinafter referred to individually as a "Party" or collectively as the "Parties". The Parties enter into this Agreement with reference to the following: Recitals A. City is in need of a qualified third party to whom to delegate the responsibilities and duties of administering the City's self insured liability coverage program; B. City issued a Request for Proposal ("RFP") for Third Party Administrator services for worker's compensation and claims management. Administrator was one of the companies that submitted a proposal and was ultimately selected as the successful vendor NOW, THEREFORE, in consideration of the performance by the Parties of the covenants and conditions herein contained, the City and Administrator hereby agree as follows: Terms and Conditions 1. Administrator Services. Administrator agrees to perform any and all work necessary to supervise and administer the liability programs for the City, represent the City in all matters related to the investigation, adjustment, processing, supervision and resolution of liability claims for money damages asserted by third parties against the City, and provide to the City during the term of this Agreement all the services more particularly set forth in Section 2 below and in accordance with Administrator' proposal submitted in response to City's RFP incorporated by reference herein (collectively, the "Services"). 2. Description of Services., The responsibilities of Administrator are divided into the following categories: claims administration, litigation management, subrogation and reporting of claims activities. Administrator agrees to perform these services in accordance with the Best Practices and Performance Standards for Third Party Administrators. a. Claims Administration. (i) Administrator shall provide the City with sufficient qualified personnel, including at least one senior claims adjuster, to efficiently and effectively meet the responsibilities as defined below and any other duties incidental, or in addition, to those responsibilities. The senior claims adjuster shall have a minimum of three years' experience in adjusting liability claims for public entities. Administrator shall also provide a supervisor/account manager who shall oversee the servicing of the City's claims. The account manager shall have at least six years' experience in adjusting liability claims, Page 1 of 13 25D-7