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Emergency Shelter Program Intake Coordinator <br />Job Description <br />Introduction: The Emergency Shelter Program Intake Coordinator is responsible for the reservations, <br />intake, and bed inventory for the Emergency Shelter Program. This position requires a flexible work <br />schedule including some weekend, morning and evening shifts. Detail -oriented and computer proficient <br />In Microsoft Word and Excel required. Dependability, responsibility, and the ability to communicate <br />effectively and respectfully are mandatory skills. Fluency in Spanish is a significant value. This position <br />reports to the Emergency Shelter Program and Services Program Manager. <br />Qualifications: Strong computer and data processing skills. Ability to work effectively with a diverse <br />population; plan, organize and prioritize duties; clearly communicate information and instructions <br />verbally and in written form; maintain a positive, professional and safe environment while on duty; and <br />establish and maintain effective working relationships with others Possess a high level of tolerance and <br />understanding for individuals who present for services with urgent multiple case management and <br />health needs. Associate's Degree preferred but not required. <br />Emergency Shelter Program Services <br />• Manage client reservation process <br />• Conduct diversion interviews <br />• Manage intake process <br />• Maintain intake area and ensure dailyforms and supplies are stocked and ready pricrto shelter <br />opening <br />• Supervise on-site reservation and Intake volunteers <br />• Collect client sign -in sheets and Intake packets, counting and verifying signatures and enter <br />client information on Daily Summary Sheet <br />Program Reporting <br />• Responsible for entering all Bed Nights and Services into data base on a daily basis. <br />• Scan and file intake packets and other pertinent documents daily. <br />• Generate monthly, quarterly, and annual reports. <br />Miscellaneous <br />• Participate in networking functions <br />• Attend staff meetings <br />• Attend training workshops as needed <br />• Enhancejob performance by applying up-to-date professional and technical knowledge gained <br />by attending seminars and conferences and reviewing professional publications. <br />• Perform ad hoc projects as appointed by Supervisor <br />11V <br />25C-30 <br />