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Sample Shelter Expectations <br />Welcome to Mercy House. We hope your stay with us allows you to begin your path to ending your <br />homelessness. In order to ensure that all guests are able to comfortably work toward that goal, the <br />following expectations need to be followed while in the vicinity of the shelter, on the provided shuttle <br />vans, and while in the immediate area of our shuttle pick-up and drop-off locations. <br />1. Demonstrate responsibility for yourself, your actions, and your housing plan. <br />2. Follow all health and safety policies, <br />3. Guests are expected to meet with their Housing Navigators at least once a week at a scheduled <br />time to discuss their housing plans. The goal Is to get you connected to housing resources as <br />quickly as possible. <br />4. Guests are expected to actively work their housing plan] By signing these expectations, you <br />understand that you are not guaranteed housing by enrolling in this program. Part of your <br />Housing Plan will be to Identify tasks that you will need to complete In order to achieve your <br />goal of securing housing. Your Housing Navigator will work alongside you to assist you In <br />connecting with resources and addressing potential barriers. <br />S. Guests are expected to abstain from behavior that is disruptive and unacceptable to others. <br />Examples include: verbal harassment, physical harassment, excessive profanity, threats and/or <br />violent behavior, nudity or obscene behavior, possessing weapons (or items that may be <br />perceived as weapons) or contraband (examples of items considered contraband can be made <br />available upon request), drug dealing, theft, etc. Serious offenses include but are not limited to: <br />use of racial slurs, sexual harassment, violence, and any other inappropriate physical contact. <br />Serious violations may be result in an immediate exit from the shelter. If you are asked to leave, <br />a shuttle driver will transport you to a city -approved drop off location. <br />6. If a guest's behavior is extremely disruptive and staff or security asks you to step outside or <br />remove yourself from an area for de-escalation purposes, you are expected to comply with this <br />request. You will be able to rejoin the group when your behavior is no longer a disruption to the <br />other shelter guests. <br />7. Guests are expected to return each night before 9:00 pm, unless allowed special circumstance <br />by management (ex: for work or school). Guests are not allowed to miss two consecutive nights <br />or more than 2 nights in any calendar month without clearing the absence with their Housing <br />Navigator. Guests are expected to sign in on a daily basis. Guests may not sign in for others. The <br />program manager may grant excused nights out of the shelter upon request if necessary and <br />appropriate. <br />B. Photo ID's are required of all registered guests. Mercy House will take photos and thumbprints <br />to produce program ID's for guests, and for security reasons, If necessary. By entering this <br />program, you give your consent to this. If you do not have a California State ID the MH Staff will <br />assist you in acquiring an ID with in the first few days after enrollment. A photo ID of some sort <br />is required to receive a bath towel and is also used when waiting in the dinner line. <br />25 <br />25C-37 <br />