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DocuSign Envelope ID: 77490F52-CF5B-4828-AB2G2CB9947EC063 <br />Schedule A to Merchant Agreement Merchant Name: Invoice Cloud, Inc. <br />For Transactions for: City of Santa Ann <br />CHASE ®,TM <br />Pay entedl Schedule A to Merchant Agreement <br />Visa Settled Transactions <br />See Volume Schedule <br />MasterCard Settled Transactions <br />See Volume Schedule <br />American Express Conveyed Transactions <br />No Charge <br />Diners Settled Transactions <br />See Volume Schedule <br />Discover Settled Transactions <br />See Volume Schedule <br />JCB Settled Transactions <br />No Charge <br />Visa Authorizations <br />See Volume Schedule <br />MasterCard Authorizations <br />See Volume Schedule <br />American Express Authorizations <br />See Volume Schedule <br />Diners Authorizations <br />See Volume Schedule <br />Discover Authorizations <br />See Volume Schedule <br />JCB Authorizations <br />See Volume Schedule <br />•• - of the helu�v enis <br />Visa Auth Reversal - Visa authorization reversal misuse prevention See Volume Schedule <br />MasterCard Auth Reversal - Visa authorization reversal misuse prevention See Volume Schedule <br />Audio Response Unit Authorization — Charged when voice auth is handled by automated system $.50 <br />Voice Authorization -Charged when you call the Voice Auth phone number to authorize a credit $.90 <br />card <br />Voice AVS Request- Charged to speak to voice operatorfor each Voice Address Verification <br />90 <br />request _ - $ <br />Voice Authorization Reversal - Charged for each voice authorization reversal $.90 <br />Voice AVS Authorization - Charged per each voice Address Verification Service authorization $1.75 <br />Voice Operator Assist - Charged for each voice operator assistance $1.75 <br />7Visa, MasterCard, Diners, Discover, JCB Settled Chargeback Processed or Represented $7.00 <br />Visa, MasterCard, Diners, Discover, JCB Collection, Pre -Arbitration or Compliance $10.00 <br />Rev07115 <br />of 4 Date: 8/3/2015 <br />