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EXHIBIT 1 <br />MERCHANT PROCESSING RENEWAL AGREEMENT <br />THIS MERCHANT PROCESSING RENEWAL AGREEMENT ("Renewal Agreement") is <br />made and entered into this 16" day of October 2018, by and between Invoice Cloud, Inc., a <br />Delaware Corporation, (hereinafter "CONSULTANT"), and the City of Santa Ana, a charter city <br />and municipal corporation organized and existing under the Constitution and laws of the State of <br />California (hereinafter "CITY"). CITY and CONSULTANT shall hereinafter collectively be <br />referred to as "the Parties". <br />RECITALS <br />A. The Parties to this MERCHANT PROCESSING RENEWAL AGREEMENT entered <br />into an initial short-term merchant processing contract (N-2015-174), dated November <br />19, 2015, by which CONSULTANT having special skill and knowledge in the field of <br />payment processing and electronic and enhanced bill presentment and payment agreed to <br />perform such services to CITY with respect to Business License Tax accounts, with <br />provisos for the extension of CONSULTANT's service to Municipal Utility Services and <br />Dog License accounts. <br />B. Subsequently, the initial contract was amended (N-2015-174-01), dated March 16, 2016, <br />expanding the Term of the contract by six months and expanding the Scope of the initial <br />contract to include to include CITY's Proactive Rental Enforcement Program (PREP) <br />accounts. <br />C. Thereafter, the Parties entered into a second amendment of the contract (A-2016-134), <br />dated March 31, 2015, by which the Term and Scope of the contract where amended to: <br />(1) extend the Term by two years beginning July 1, 2016 and terminating June 30, 2018; <br />and (2) expand the Scope of Consultant's payment processing and electronic bill <br />presentment and payment services to include City's Proactive Rental Enforcement <br />Program (PREP) accounts. <br />D. The Parties agree this Renewal Agreement and all attachments hereto collectively <br />attached and incorporated herein as Exhibit A shall govern all merchant accounts <br />established in connection with this Agreement. <br />E. In undertaking the performance of this Agreement, CONSULTANT represents that it is <br />knowledgeable in its field and that any services performed by CONSULTANT under this <br />Agreement will be performed in compliance with such standards as may reasonably be <br />expected from a professional consulting firm in the field. <br />F. CITY acknowledges and agrees that in the event of a conflict or inconsistency between <br />the terms and conditions of this Agreement and the Merchant Card Processing Agreement <br />incorporated herein as Exhibit A, the terns of the Merchant Card Processing Agreement <br />shall control. <br />1 <br />25C-5 <br />