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Biller Agreement <br />such refund/adjustment within 2 days of resolution of the request resulting in such refund/adjustment. The amount of the refund/adjustment <br />carrot exceed the amount shown as the total on the original Transaction Data. Biller may not accept cash or any other payment or <br />consideration from a Customer in return for preparing a refund to be deposited to the Customer's account; nor may Biller give cash/check <br />refunds to a Customer in connection with a Transaction previously processed, unless required by applicable law <br />10. Indemnification. Invoice Cloud shall indemnify and hold Biller, employees, attorneys, and agents, harmless from any losses, liabilities, <br />and damages (including, without limitation, Biker's costs, and reasonable attorneys' fees) arising out: (i) failure by Invoice Cloud to <br />implement commercially reasonable measures against the theft of the Customer Data; or (ii) its total failure to deliver fands processed by <br />Invoice Cloud as required hereunder (which relates to payments due from Invoice Cloud for Transaction Data). This indemnification does not <br />apply to any claim or complaint relating to Bitter's failure to resolve a payment dispute concerning debts owed to Biller or Biller's negligence <br />or willful misconduct or violation of any applicable agreement or law. <br />Biller shall indemnify and bold Invoice Cloud, its licensors and Invoice Cloud's, subsidiaries, affiliates, officers, directors, employees, <br />attorneys, agents, and payment processors harmless from and against any and all claims, costs, damages, losses, liabilities and expenses <br />(including attorneys' fees and costs) arising out of or in connection with any claim, cause of action, lawsuit, administrative or criminal <br />investigation, charge, action or claim alleging: (i) that use of the Customer Data infringes the rights of a third party; (ii) a violation by Biller <br />of Biller's representations and warranties or the breach by Biller or Biller's Users of this Agreement including without limitation hlcomplete <br />or inaccurate Transaction Data; or (iii) relating directly or indirectly to Biller's or its authorized users' use of the Service. <br />11. Limitation of Liability. INVOICE CLOUD'S AGGREGATE LIABILITY SHALL BE UP TO AND NOT EXCEED THE AMOUNTS <br />ACTUALLY PAID BY AND/OR DUE FROM BILLER IN THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE <br />EVENT GIVING RISE TO SUCH CLAIM. IN NO EVENT SHALL INVOICE CLOUD AND/OR ITS LICENSORS BE LIABLE TO <br />ANYONE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOSS OF <br />DATA, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE) ARISING OUT OF, OR IN ANY WAY CONNECTED <br />WITH THIS SERVICE, EVEN IF THE PARTY FROM WHICH DAMAGES ARE BEING SOUGHT OR SUCH PARTY'S LICENSORS <br />HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Certain states and/or jurisdictions do not allow <br />the exclusion of implied warranties or limitation of liability for incidental, consequential or certain other types of damages, so the exclusions <br />set forth above may not apply to Biller. <br />12. Export Control. The Biller agrees to' comply with United States export controls administered by the U.S. Department of Commerce, the <br />United States Department of Treasury Office of Foreign Assets Control, and other US. agencies. <br />13. Notice. Either party may give notice by electronic mail to the other party's email address (for Biller, that address on record on the Biller <br />Order Form, or by written communication sent by first class mail or pre -paid post to the other party's address on record in Invoice Cloud's <br />account information for Biller, and for Invoice Cloud, to Invoice Cloud, Inc., 35 Braintree Hill Office Park, Suite 100, Braintree, MA 021.84 <br />Attention: Client Services, Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing or posting (if sent <br />by first class mail or pre -paid post) er 12 hours after sending (if sent by email). <br />14. Assignment. This Agreement may not be assigned by either party without the prior written approval of the other party, but may be <br />assigned without such party's consent to (i) a parent or subsidiary, ('ii) an acquirer of assets, or (iii) a successor by merger. Any purported <br />assignment in violation of this section shall be void. <br />15. Insurance. <br />Invoice Cloud agrees to maintain in ful I force and effect during the term of the Agreement, at its own cost, the following coverages: <br />a. Commercial General or Business Liability Insurance with minimum combined single limits of One Million ($1,000,000) each <br />occurrence and Two Million ($2,000,000) general aggregate, <br />b. Umbrella Liability Insurance with minimum combined single limits of Five Million ($5,000,000) each occurrence and Five Million <br />($5,000,000) general aggregate. <br />o. Automobile Liability Insurance with minimum combined single limits for bodily injury and property damage of not less than One <br />Million ($1,000,000) for any one occurrence, with respect to each of the Invoice Cloud's owned, hired or non -owned vehicles <br />assigned to or used in performance of the Services. <br />d. Errors and Omissions Insurance (Professional Liability and Cyber Insurance) with limits of liability of at least One Million Dollars <br />($1,000,000) per claim and in the aggregate. <br />1.6. Immigration Laws. For Services performed within the United States, Invoice Cloud will assign only personnel who are either citizens <br />of the United States or legally eligible to work in the United States, Invoice Cloud represents and warrants that it has complied and will <br />comply with all applicable irnnrigration laws with respect to the personnel assigned to the Biller. <br />Biller Agreement Rev 2.2 <br />ne complete Biller Agreement includes the Biller Order Fonn, the Online Tenns and Conditions and this Agreement <br />P a g e 13 <br />