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City of Santa Ana <br />adequate protection and CONTRACTOR shall promptly comply with such requirement. <br />The CITY OF SANTA ANA's and OCFA's requirements shall not be unreasonable, but <br />shall be adequate in the sole opinion of the CITY OF SANTA ANA and OCFA to protect <br />against the kind and nature of risks which exists at the time a change of insurance is <br />required, or thereafter. <br />G. Alternate forms of insurance, that meet the above requirements, must be <br />approved by the CITY OF SANTA ANA's and OCFA's Risk Manager prior to awarding a <br />contract and beginning any work under this Agreement. <br />9. Indemnification <br />CONTRACTOR agrees to defend, indemnify, hold free and harmless the CITY <br />OF SANTA ANA and OCFA, and their respective officers, officials, agents, employees <br />and volunteers, at CONTRACTOR's sole expense, from and against any and all claims, <br />actions, suits or other legal proceedings brought against the CITY OF SANTA ANA or <br />OCFA, or their respective officers, officials, agents, employees or volunteers, arising out <br />of the performance of the CONTRACTOR, its employees, agents and/or authorized <br />subcontractors, of the work undertaken pursuant to the Agreement, specifically <br />including but not limited to the 9-1-1 Emergency Transportation Services. <br />The defense obligation provided for hereunder shall apply without any advance <br />showing of negligence or wrongdoing by the CONTRACTOR, its employees, agents <br />and/or authorized subcontractors, but shall be required whenever any claim, action, <br />complaint, or suit asserts as its basis the negligence, errors, omissions or misconduct of <br />the CONTRACTOR, its employees, agents and/or authorized subcontractors, and/or <br />whenever any claim, action, complaint or suit asserts liability against the CITY OF <br />SANTA ANA or OCFA, or their respective officers, officials, agents, employees or <br />volunteers, based upon the work performed by the CONTRACTOR, its employees, <br />agents and/or authorized subcontractors under this Agreement, whether or not the <br />CONTRACTOR, its employees, agents and/or authorized subcontractors are <br />specifically named or otherwise asserted to be liable. Notwithstanding the foregoing, the <br />CONTRACTOR shall not be liable for the defense or indemnification of the CITY OF <br />SANTA ANA or OCFA for claims, actions, complaints or suits arising out of the sole <br />negligence or willful misconduct of the CITY OF SANTA ANA or OCFA. <br />10. Compliance with RFP Requirements for Operations, Personnel and Safety. <br />Without limiting Contractor's duty to comply with other requirements of the RFP, <br />Contractor understands that throughout the Term of this Agreement Contractor must <br />remain in full compliance with the terms, conditions and requirements in each of the <br />following sections of the RFP: <br />City of Santa Ana Page 1 104 <br />Fire/EMS Emergency Ambulance Transportation and Related Services <br />Request for Proposals: # 18-059 <br />August 28, 2018 <br />