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CARE AMBULANCE SERVICES, INC. (2)
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CARE AMBULANCE SERVICES, INC. (2)
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Last modified
1/2/2019 2:23:20 PM
Creation date
1/2/2019 11:32:27 AM
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Contracts
Company Name
CARE AMBULANCE SERVICES, INC.
Contract #
A-2018-299
Agency
Finance & Management Services
Council Approval Date
12/18/2018
Expiration Date
12/23/2023
Insurance Exp Date
10/1/2019
Destruction Year
2028
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City of Santa Ana <br />TABLE OF CONTENTS (CONTINUED) <br />3.2 CONTRACT DOCUMENTS................................................................................................. 22 <br />4. OPERATIONAL STANDARDS PROCEDURES & PERFORMANCE REQUIREMENTS... 35 <br />4.1 <br />3.2.1 EXECUTED CONTRACT........................................................................................... <br />22 <br />3.2.2 RFP...................................................................................................................... <br />22 <br />3.2.3 ORIGINAL BID PROPOSAL....................................................................................... <br />22 <br />3.3 <br />CONTRACT MODIFICATIONS AND AMENDMENTS................................................................ <br />23 <br />3.4 <br />CONTRACT ADMINISTRATION........................................................................................... <br />23 <br />3.5 <br />CONTRACT EFFECTIVE DATE........................................................................................... <br />23 <br />3.6 <br />CONTRACTTERM............................................................................................................ <br />24 <br />3.6.1 TERM................................................................................................................... <br />24 <br />4.3 <br />3.6.2 CONTRACT EXTENSION.......................................................................................... <br />24 <br />3.6.3 TERMINATION....................................................................................................... <br />24 <br />3.7 <br />INSURANCE.................................................................................................................... <br />25 <br />3.7.1 CERTIFICATES OF INSURANCE............................................................................... <br />25 <br />3.7.2 CONTRACTOR COMPLIANCE.................................................................................. <br />26 <br />3.7.3 ENDORSEMENTS................................................................................................... <br />27 <br />3.7.4 CERTIFICATES OF INSURANCE............................................................................... <br />28 <br />3.7.5 INDEMNIFICATION AND HOLD HARMLESS CLAUSE <br />.................................................... 28 <br />3.7.6 RIGHT TO REVIEW................................................................................................. <br />29 <br />3.7.7 ALTERNATE FORMS OF INSURANCE........................................................................ <br />29 <br />3.7.8 MUTUAL AID......................................................................................................... <br />29 <br />3.8 <br />ASSIGNMENT.................................................................................................................. <br />30 <br />3.8.1 CHANGE IN BUSINESS STRUCTURE, .............................. <br />......................................... 30 <br />3.8.2 BANKRUPTCY....................................................................................................... <br />30 <br />3.8.3 TRANSFER............................................................................................................ <br />30 <br />3.9 <br />AUDITS AND INSPECTIONS............................................................................................... <br />31 <br />3.9.1 BUSINESS OFFICE................................................................................................. <br />31 <br />3.10 <br />COOPERATION................................................................................................................ <br />31 <br />3.11 <br />NON -COLLUSION CERTIFICATE........................................................................................ <br />31 <br />3.12 <br />INDEPENDENT CONTRACTOR........................................................................................... <br />32 <br />3.13 <br />INDEMNIFICATION........................................................................................................... <br />32 <br />3.14 <br />COMPLIANCE WITH LAWS................................................................................................ <br />33 <br />3.15 <br />RESPONSIBILITY............................................................................................................. <br />33 <br />3.16 <br />ACTS OR OMISSIONS OF REPRESENTATIVES..................................................................... <br />34 <br />3.17 <br />INSOLVENCY.................................................................................................................. <br />34 <br />4. OPERATIONAL STANDARDS PROCEDURES & PERFORMANCE REQUIREMENTS... 35 <br />4.1 <br />EMERGENCY RESPONSE COMMUNICATION SYSTEM........................................................... <br />35 <br />4.1.1 COMMUNICATIONS REQUIREMENTS..................................................................... <br />35 <br />4.1.2 VEHICLE COMMUNICATIONS............................................................................... <br />36 <br />A. 800MHz MOBILE RADIO............................................................................... <br />36 <br />B. MOBILE DATA COMPUTER SYSTEM................................................................ <br />37 <br />4.2 <br />SERVICE HOURS............................................................................................................. <br />38 <br />4.2.1 SERVICE........................................................................................................... <br />38 <br />4.2.2 FIELD SUPERVISOR............................................................................................ <br />39 <br />4.3 <br />RESPONSETIMES........................................................................................................... <br />39 <br />4.3.1 GENERAL REQUIREMENTS.................................................................................. <br />39 <br />4.3.2 RESPONSE TIME MEASUREMENT......................................................................... <br />39 <br />4.3.3 RESPONSE TIMES REQUIRED.............................................................................. <br />40 <br />4.3.4 RESPONSE TIME REPORTING.............................................................................. <br />40 <br />4.3.5 CALL CANCELLATION......................................................................................... <br />40 <br />
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