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11/1/2018 <br />Master Services Agreement i Relias <br />Subscription Services; or modify, adapt, translate or otherwise make any changes to the <br />Subscription Services or any part thereof; (v) use the Subscription Services to provide <br />processing services to third parties, or otherwise use the same on a 'service bureau' <br />basis; (vi) disclose or publish, without Company's prior written consent, performance or <br />capacity statistics or the results of any benchmark test performed on the Subscription <br />Services; or (vii) remove from any Subscription Services or other materials owned by <br />Company identification, patent, copyright, trademark or other notices. Proprietary <br />notices, including without limitation patents, copyrights and trademarks notices, as well <br />as disclaimer notices, must be reproduced on any such authorized copies. <br />2.5 Enforcement. Client shall (i) ensure that all Users of Subscription Services comply <br />with the terms and conditions of this Agreement, (ii) promptly notify Company of any <br />actual or suspected violation thereof and (iii) cooperate with Company with respect to <br />investigation and enforcement of the Agreement. Client shall be solely responsible for all <br />acts and omissions of its Users in connection with their access and use of the <br />Subscription Services. <br />2.6 Environment. The Subscription Services will be hosted on a server that is maintained <br />by Company or its designated third -party subcontractor. User access to the Subscription <br />Services is provided through the Site. Client is solely responsible for obtaining and <br />maintaining, at its own expense, all equipment needed to access the Site, including but <br />not limited to Internet access and telecommunications network with adequate <br />bandwidth. <br />2.7 Availability. Company shall use commercially reasonable efforts to make the <br />Subscription Services available 24x7, except for scheduled downtime events where <br />notice is provided to Client, emergency downtime events, or Internet service provider <br />failures or delays. Company will use commercially reasonable efforts to perform <br />scheduled downtime events outside of normal business hours. Client acknowledges that <br />the Subscription Services may be subject to limitations, delays, and other problems <br />inherent in the use of the Internet and electronic communications; Company is not <br />responsible for any delays, delivery failures, or other damage resulting from such <br />problems. <br />2.8 Content. Access to Content, if applicable, shall be provided by Company through the <br />Subscription Services. Client is responsible for selecting which Content will be available <br />to authorized Users. Company continuously reviews and updates Content based on an <br />ongoing -needs analysis. Company reserves the right to add, revise, or withdraw from its <br />Content any item or part of an item in its sole discretion. <br />2.9 Site Administrator. Client shall designate a primary contact who shall function as the <br />liaison to Company and who shall be trained by Company so that the contact shall be <br />htlps:/Iww .relias.com/legal/msa-2017 25J-12 4/16 <br />