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(iii) Upon termination or expiration of this Agreement, unless this Agreement is terminated as a result of Customer's material breach, upon written request, Agency360 shall make available to Customer a copy of the Customer Data within thirty (30) days of termination. Customer and Users agree and acknowledge that after thirty (30) days following a termination or expiration of this Agreement, Agency360 has no obligation to retain the Customer Data or any Content related to Customer or Users and may delete or destroy such Customer Data or Content in its sole and absolute discretion. (iv) Upon termination of this Agreement caused by Customer's or Users' material breach of this Agreement, Customer and Users acknowledge and agree that Agency360 may immediately deactivate or delete Customer's or Users' account and all related information and files in that account and/or bar any further access to such files, Customer Data or this Site. (v) Customer further agrees that Agency360 shall not be liable to Customer nor to any third party for deletion or destruction of Customer Data, unless otherwise stated in this Agreement, and provided that Agency360 is in compliance with the terms of this Section. 9. Implementation. Implementation and training services ordered by Customer as set forth in the applicable Order Form shall be performed in accordance with Agency360's customary practices for the level of services purchased. Agency360 does not provide dedicated project management for Customer during implementation unless separately purchased. Implementation is performed remotely unless otherwise specified. Agency360 is not responsible, and shall not be liable, for Customer's configuration decisions or the Services' ability to allow Customer to comply with all laws and regulations in Customer's unique circumstances, nor for any delays in implementation caused by Customer, including but not limited to, Customer delays in providing clean and validated data, if needed, or Customer delays in making necessary business decisions with respect to the configuration of the Services. 10. Third Party Websites, Products, and Services. Agency360 or third party providers may offer Third Party Applications and related services to Customer or Users hereunder. Customer and Users acknowledge and understand that the use of such Third Party Applications or services shall be subject to separate terms and conditions as set forth on an Order Form or as otherwise provided to Customer. Except as expressly set forth in this Agreement, Agency360 does not warrant any such Third Party Applications or services. If Customer installs or enables Third Party Applications or services for use with the Software, Services, or Site, Customer agrees that Agency360 may allow such third party providers to access Customer Data, but only to the limited extent required for the interoperation of such Third Party Applications with the Services, and any exchange of data or other interaction between Customer and a third party provider is solely between Customer and such third party provider. Finally, the continuing availability of the Third Party Application is subject to the continued effectiveness and terms of the contract between Agency360 and the third party provider. 11. Indemnification. (a) Agency360's Indemnity. Agency360 shall, at its own expense, defend, hold harmless, and indemnify Customer, its officers, officials, employees, and agents (collectively, "Customer") from and against any and all allegations, threats, claims, suits, and proceedings brought by third parties ("Claim" or "Claims") alleging that the Software, Services, or Site, as used in accordance with this Agreement, infringes the Intellectual Property Rights of such third party and shall hold Customer harmless from and against liability, damages, and costs finally awarded or entered into in settlement (including, without limitation, reasonable attorneys' fees) (collectively, M