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Exhibit B
<br />AGENCY360 TERMS OF USE
<br />Agency360, LLC, a limited liability company of the State of Indiana (referred to as "Ageney360," "us," or "we"),
<br />provides the Agency360.com and various related services (together referred to as "this Site") subject to your
<br />compliance with all the terms, conditions, and notices contained or referenced herein (the "Agreement"), as well
<br />as any other subsequent written agreement entered into between Agency360 and the City of Santa Ana, a charter
<br />city and municipal corporation of the State of California (referred to as "Customer" or "you").
<br />Agency360 will provide Customer with access to and use of certain cloud -based software -as -a -service offering(s)
<br />for electronic content and relational database management of a Customer's proprietary or public documents, data,
<br />policies, procedures and/or materials utilizing Agency360's software application ("Software"). The Services will
<br />be deemed to include updated versions of same that are made available to Customer as part of maintenance and
<br />support services.
<br />BY COMPLETING THE REGISTRATION PROCESS AND/OR USING THIS SITE, YOU AGREE TO BE
<br />BOUND BY THIS AGREEMENT. IF YOU DO NOT WISH TO BE BOUND BY THIS AGREEMENT,
<br />PLEASE EXIT THE SITE NOW. YOUR REMEDY FOR DISSATISFACTION WITH THIS SITE, OR ANY
<br />PRODUCTS, SERVICES, CONTENT, OR OTHER INFORMATION AVAILABLE ON OR THROUGH THIS
<br />SITE, IS TO STOP USING THE SITE AND/OR THOSE PARTICULAR PRODUCTS OR SERVICES. THIS
<br />AGREEMENT BECOMES EFFECTIVE IMMEDIATELY UPON COMMENCEMENT OF YOUR USE OF
<br />THIS SITE.
<br />When using services or materials on this Site, Users (as defined below) shall be subject to any posted guidelines
<br />or rules applicable to such services or materials that may contain terms and conditions in addition to those in this
<br />Agreement, only upon written notice and consent.
<br />This Agreement is effective as of January 29, 2019. We reserve the right to change this Agreement from time to
<br />time with written notice to you. Your continued use of the Software, Services or Site, after such notification, will
<br />constitute your acknowledgement of the modified Agreement and your agreement to abide and be bound by the
<br />modified Agreement.
<br />1. Definitions.
<br />"Administrator(s)" means the User(s) designated by Customer who are responsible for administering the Service
<br />and who are issued an Administrator login by Agency360.
<br />{°Affiliates" means any entity that directly or indirectly, through one or more intermediaries, controls, or is
<br />controlled by, or is under common control with, a party to this Agreement, by way of majority voting equity
<br />ownership.
<br />"Agreement" means these terms and conditions, together with any and all Order Forms referencing these terms
<br />and conditions, the Schedules attached hereto and any other statements of work or exhibits.
<br />"Content" means any information, data, materials, templates, examples, forms, text, communications, software,
<br />photos, video, graphics, music, sounds, and other material and services that can be viewed by Users.
<br />"Customer" means, the customer entity that has executed an Order Form with Agency360.
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