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Exhibit A <br />COMMUNICATION <br />STRATEG I ES <br />Overview <br />The city of Santa Ana Is in the process of deploying a Mitel (ShoreTel) Unified Communications platform. <br />Additional resources are needed to assist with developing accurate programming information including <br />departmental counts and capacities as well as programming Information. The city is seeking to engage <br />Communication Strategies, an independent technology consulting company, to assist city staff in <br />developing information critical to the successful system deployment. <br />ITEMIZED SCOPE OF WORK <br />1. Meet with city IT team to understand what has been accomplished to date relative to overall <br />project requirements. <br />2. Develop a plan and a timeline to compile all required programming information. <br />3. Prepare a checklist and a request of desired existing database information. <br />4. On site departmental meetings to review requirements. <br />5. Provide a weekly summary of tasks accomplished and project progress <br />6. Develop station programming data for remaining locations to be deployed. <br />7. Review database with city and vendor. <br />8. Act as a liaison between vendor and city regarding programming questions <br />PROJECT TIMEFRAME <br />Project Timefram e: 4.6 weeks <br />Irk <br />Not to exceed 100 hours at $195 per hour, $19,500 <br />TERMS: <br />All normal expenses are included in our hourly rate. Extended travel is included in above pricing. <br />Communication Strategies will submit invoices monthly for work performed and payment is net 30 <br />days. The hours quoted are not to exceed figures, and are expected to fulfill the Scope of Work proposed. <br />Copyright Q 2017 Com-Strat, LLC. All Rights Reserved <br />