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EXHIBIT 1
<br />B.6 Progress Report.
<br />Provide a description of the PHA's progress in meeting its Mission and Goals described in its 5 -Year PHA Plan.
<br />Goal # 1: Expand the supply of affordable housing by applying for additional Housing Choice Vouchers when available. Apply for any new
<br />funding opportunities.
<br />• The Housing Authority of the City of Santa Ana (SAHA) received an award of 100 HUD -Veterans Affairs Supportive Housing Project -
<br />Based Vouchers (HUD-VASHPBVs) under PIHNotice 2017-17 and an additional award of 105 HUD-VASHtenant-based vouchers
<br />under PIHNotice2018-07.
<br />• Following the award of11UD-VASHPBVs under PIHNotice 2017-17, SAHA issued an RFP and committed the 100 HUD-VASHPBVs
<br />to three affordable housing projects including: 8 HUD-VASHPBVs committed to National CORE for the development of the Santa Ana
<br />United Methodist Church project which will include 93 total units of which 33 will be permanent supportive housing; 3 HUD-VASH
<br />PBVs committed to HomeAid Orange County for the development of the Frances Xavier project which will include Il units of
<br />permanent supportive housing; and 89 HUD-VASHPBVs committed to Jamboree Housing for the rehabilitation of the Budget Inn motel
<br />to create 89 permanent supportive housing units for qualified and eligible homeless veterans.
<br />• In September 2018, SAHA also received an award of 50 Mainstream Vouchers following a competitive application process under 2017
<br />Mainstream Voucher Program NOFA FR -6100-N-43.
<br />Coal # 2: Improve the quality of assisted housing by improving voucher management, increasing customer satisfaction, and improving
<br />specific management functions.
<br />• Retain high performer SEMAP status: SAHA was certified as a High Performer for FFY2018.
<br />• Under SAHA's Quality Control Program, SAHA seeks to continually improve the quality of assisted housing by improving voucher
<br />management, increasing customer satisfaction, and improving specific management fractions. Specifically, for FFY2018 SAHA audited
<br />a total of 420 files under SEMAP Indicator # 3, even though the minimum sample size required by HUD was only 34 f les. For SEMAP
<br />Indicator # 5, SAHA audited a total of 84 inspections even though the minimum sample size required by HUD was only 32 quality
<br />control inspections.
<br />• Maintain leasing to 100% of HAP funding: SAHA utilized 102.0% of our Annual Budget Authority from HUD for CY2018.
<br />Goal # 3: Increase assisted housing choices, portability counseling to 100% of participants, conducting outreach to potential property
<br />owner.
<br />• Continue to mail owner/participant newsletters: Since December 2015, SAHA has been e -mailing a monthly electronic Landlord
<br />Newsletter to all owners. In October 2016, SAHA began sending a monthly electronic Housing Plus Program Newsletter (aka Family
<br />Self -Sufficiency Program) to our participants who have provided us with their e-mail addresses.
<br />• Implement annual customer satisfaction survey: No update
<br />Goal # 4: Promote self-sufficiency by increasing employment among participants, linking to supportive services to increase independence
<br />for the elderly and/or disabled, and increase participation in the Family Self Sufficiency (FSS) program.
<br />• Continue to provide referrals to the Santa Ana W/O/R/K Center for job training and placement services, providing information and
<br />linkages to the County's Council on Aging (elderly services) and the Dayle McIntosh Center (disabled services), and conducted
<br />recruitment for the FSS program at initial voucher issuance, at annual re-examinations, and through tenant newsletters: SAHA hired a
<br />full-time Workforce Specialist I /FSS Coordinator effective February 2, 2018. The Workforce Specialist I has been working to increase
<br />participation in the program through outreach and engagement while also providing monthly case management to participants in the
<br />program. The Workforce Specialist I is co -located in the Santa Ana WIOIRIK Center through a Memorandum of Understanding. SAHA
<br />also requires in any RFPs for project -based vouchers that a developer into an agreement with the Santa Ana Work Center.
<br />Goal # 5: Ensure equal opportunity and affirmatively further fair housing through coordination with the Orange County Fair Housing
<br />Council, the preparation of the Analysis of impediments to fair housing choice, and continued training on fair housing practices for staff
<br />owner's and participants.
<br />• Fair Housing programs and resources are included in all issuance briefings, reasonable accommodation tracking logs updated.
<br />Communication was maintained with the County's Fair Housing Council, Public Law Center, and Legal Aid, ensuring proper referrals
<br />for anyone alleging discrimination, whether an HCV participant or member of the public: In August 2018, SAHA held an annual Fair
<br />Housing Training for all Housing Division employees. This annual training is required for all employees.
<br />• Assist the City of Santa Ana in maintaining of the housing Stock: No update
<br />Goal # 6: Ensure assisted families obtain information, maintain housing and prevent domestic violence in accordance with Violence
<br />Against Women Act (VAWA) of 2005.
<br />• In accordance with the Violence against Women Reauthorization Act of 2013 (VAWA 2013), SAHA implemented an Emergency
<br />Transfer Plan for Victims of Domestic Violence, Dating Violence, Sexual Assault, or Stalking.
<br />• SAHA also implemented HUD -5380, Notice of Occupancy Rights under the Violence Against Women Act, HUD -5382, Certification of
<br />Domestic Violence, Dating Violence, Sexual Assault, or Stalking, and Alternate Documentation, and HUD -5383, Emergency Transfer
<br />Request for Certain Victims of Domestic Violence, Dating Violence, Sexual Assault, or Stalking.
<br />• SAHA coordinates with the County of Orange Domestic Violence office for referrals and to ensure applicants and participants are
<br />informed on all available services.
<br />• Information on VAWA in regards to owner/tenant responsibilities and evictions is provided to all program applicants and participants
<br />and also mailed to all owners.
<br />• SAHA's HCV Administrative Plan details restrictions on terminating assistance for victims of domestic violence, as well as guidelines
<br />on terminating assistance for perpetrators of domestic violence.
<br />• At a minimum, SAHA trains staff on VAWA at least once annually. Staff also proactively provides information on VAWA to any
<br />program participant or applicant who may show any evidence that information on VAWA is needed.
<br />Page 3 of 5 4-5 form HUD -50075 -HCV (12/2014)
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