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EXHIBIT 1 <br />EXHIBIT A <br />THE SANTA ANA WORK CENTER <br />The Santa Ana WORK Center is located at 801 W. Civic Center Drive Ste. 200, Santa Ana CA <br />92701. The WORK Center combines resources from various agencies to provide integrated job and <br />workforce development services, including job search assistance, employee referrals and <br />placement, unemployment insurance filing, and career counseling for adults and youth. The WORK <br />Center suite averages 150 client visits per day. The hours of operation are from 8:00 AM to 5: 00 <br />PM Monday thru Friday. Workshops in both English and Spanish (for limited English speaking <br />adults) take place several times a week. Periodically j ob fairs are conducted. Attendance at job fairs <br />averages between 20 to 60 people. <br />LI YSCOPE <br />1. Roving patrol of building interior, include —but not limited to the following tasks: <br />-Ensure that meeting rooms are locked when not in use, <br />-Watch for drug activity, vandalism and graffiti, weapons, alcohol, open food containers and other <br />acts that interfere with or disrupt WORK Center activities <br />-Hourly inspection of public restrooms. <br />-Ensure that all patrons exit the WORK Center as closing time approaches <br />2. Complete incident and daily operating reports. Provide WORK Center Management copies of <br />reports on a weekly basis <br />3. Complete electronic reports for incidents in which he/ she is directly involved; take pictures, as <br />needed. <br />4. Notify Santa Ana Police Department if police intervention is required. <br />5. Respond, as necessary, to other life safety duties as identified in post orders and standard <br />operating procedures. <br />6. Direct patrons to areas within the WORK Center as needed. <br />7. Enforce the WORK Center's Rules of Conduct. <br />8. Escort employees, as needed, to parking locations. <br />9. Required guard qualifications: <br />-Demonstrated ability to handle and resolve conflicts in an effective manner <br />-Demonstrated judgment in emergency situations <br />-Experience working with people with behavioral/mental health issues and/or criminal <br />background <br />-Physical dexterity; ability to act with urgency in an emergency situation without detaining or <br />striking the offender. <br />r <br />