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Client Name: City of Santa Ana ( AMI FEASIBILITY REPORT <br />Reduced Re -bills <br />Improved Cash Flow from Receiving Reads <br />Earlier in Billing Window <br />Number of rebills issued annually <br />Cost of each rebill <br />Annual revenue from water operations <br />Average accounts receivables <br />Increased Revenue Due to Locating Previously Estimated number of meters in service area not currently <br />Unbilled Meters <br />Reduction in Call Center Calls (high bills, <br />leaks, etc.) <br />Improved Meter Accuracy <br />Rapid Identification of Excessive Usage <br />Detection <br />Reduced Water Revenue Loss Due to Stuck <br />and Broken Meters <br />Consolidated Billing Options <br />System Planning and Engineering <br />Improvements due to High Resolution Meter <br />Data <br />Advanced.Applications <br />Acoustic Leak Detection <br />Reduced Labor Costs for Relocating Leak <br />Detection Devices on Ongoing Basis <br />Reduced Water Loss Due to Earlier Detection <br />of Leaks <br />Pressure Monitoring <br />being billed <br />Call center handling information: number of calls for each <br />category tracked <br />Estimate of current average meter inaccuracy, either in <br />aggregate or by meter category <br />Number of meter problems related to excess usage <br />complaints <br />Number of broken or stuck meters <br />Costs experienced by engineering group to develop base data <br />for studies that would be eliminated by provision of system <br />wide daily or hourly data <br />Number of portable leak detection devices in use <br />Number of times portable leak detection devices are moved <br />Cost of each move <br />Number of water leaks detected prior to catastrophic failure <br />Number of catastrophic leaks <br />Average water loss for different categories of leaks <br />Reduced Time to Locate and Resolve System Number of pressure -related problems undetected <br />Problems <br />Cost to respond and resolve pressure -related problems <br />BLACK & VEATCH I Appendix A. Base Cost Data Information Collected <br />25G-183 <br />65 <br />