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EDD Contract No. M9109990 <br />EDD/City of Santa Ana <br />Page 1 of 1 <br />Attachment A-1 <br />Specifications <br />1. PARTNER: City of Santa Ana <br />2, ADDRESS: 801 W Civic Center Dr., Suite 200, Santa Ana, CA 92701 <br />3. CONTACT: Deborah Sanchez <br />4. TELEPHONE: 714-565-2621 <br />5, The Employment Development Department (EDD) agrees to utilize the partners <br />telephone services at the Santa Ana Work. Center located at 801 Civic Center <br />Dr., Suite 200, Santa Ana, CA 92701. <br />6. The term of this agreement shall be October 1, 2018 through June 30, 2020. <br />7. The total amount of the fiscal and variable telephone services charges of this <br />agreement shall not exceed $28,383.00. See total on Attachment B-1 Budget <br />Detail. The contract amount is based on the estimated cost of service as shown <br />in Attachment B-2. <br />8. Telephone Service Scenarios <br />❑ EDD staff will utilize the Partner (City of Santa Ana) telephone services. <br />The partner agrees to provide the EDD staff with proprietary telephone system <br />Instruments attached. Telephone services shall include, instrument, installation, <br />cross connects, dial tone access, long distance access, programming, voicemail, <br />maintenance, and shared incoming trunk cost. <br />9. The partner agrees to coordinate the specific line appearance and ring <br />programming of the EDD staff telephone instruments with the EDD Voice <br />Operations Unit Analyst and the local office manager. EDD staff instruments. <br />shall restrict 900, 976, 31 party, caller ID, and international calls. <br />10, The Partner agrees to perform Moves, Adds and Changes, (MAC's) to EDD <br />assigned system instruments, <br />11. The Partner agrees to invoice the Department, in arrears, for applicable one-time <br />charges. <br />12. The Partner agrees to invoice the Department (EDD) monthly in arrears for the <br />agreed upon ongoing telephone service charges, and, actual long distance and <br />toll charges incurred by the EDD staff using the partner telephone.system. Long <br />distance and toll charges shall be itemized by station number in a monthly cost <br />accounting report that will be made available to the EDD manager. <br />