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Purpose...................................................................................................... 3 <br />Assumptions................................................................................................. <br />3 <br />Task 1- <br />Deployment Program Management - Proof of Concept ...................................... <br />4 <br />Task <br />1.1 <br />- AMI Program Kickoff <br />4 <br />........................................................................ <br />Task <br />1.2 <br />- Proof of Concept Planning <br />4 <br />................................................................. <br />Task <br />1.3 <br />• Oversee/Support Proof of Concept Deployment ........................................ <br />5 <br />Task <br />1.4 <br />- Oversee/Support System(s) Training ..................................................... <br />6 <br />Task <br />1.5 <br />- Oversee/Support System(s) Testing ...................................................... <br />6 <br />Task <br />1.6 <br />- Oversee Systems Integration <br />7 <br />.............................................................. <br />Task 2- <br />Business Process Re-Engineering................................................................ <br />7 <br />Task2.1 <br />- Current State................................................................................ <br />8 <br />Task <br />2.2 <br />- Conceptual Future State (#1) <br />8 <br />............................................................. <br />Task <br />2.3 <br />- As -Built Future State(#2).................................................... ......... <br />9 <br />Task <br />2.4 <br />- Business Process Audit.................................................................... <br />10 <br />Task 3- <br />Communications <br />Campaign....................................................................10 <br />Task <br />3,1 <br />- Communications Campaign Planning....................................................10 <br />Task3.2 <br />- Organizational Awareness................................................................11 <br />Task <br />33 <br />- Customer Communications <br />...............................................................11 <br />Task 4- <br />Full Deployment Quality Assurance and Quality Control..................................11 <br />Task <br />4.1 <br />- Oversee and Support Full Deployment..................................................11 <br />Task 5 <br />- Business Intelligence and Reporting..........................................................13 <br />Task <br />5.1 <br />- Discovery and Use Case Identification.................................................. <br />14 <br />Task5.2 <br />- Use Case Design.............................................................. ...14 <br />Task <br />5.3 <br />- Recommendations Report.................................................................15 <br />The City of Santa Ana page 12 <br />