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California Department of Justice Memorandum of Understanding <br />Technology Support Bureau <br />1. Purpose <br />The California Department of Justice (DOJ), California Justice Information Services <br />Division (CJISD), Technology Support Bureau (TSB), also referred to as State, and the <br />City of Santa Ana, hereafter referred to as Agency, enter into this memorandum of <br />understanding (MOU) for the purposes of DOJ to provide JusticeMDM application <br />services to the Agency. <br />2. Background <br />The Federal Bureau of Investigation (FBI) Criminal Justice Information Services (CJIS) <br />Security Policy hereinafter referred as the FBI CJIS Security Policy (CSP), outlines the <br />requirements agencies need to adhere to in order to access CJIS data on mobile <br />devices. In the spring of 2013, the DOJ Hawkins Data Center (HDC) successfully <br />completed the deployment of mobile devices with access to CJIS data to DOJ Special <br />Agents. Using this newly developed solution, DOJ is assisting its Law Enforcement <br />Agency Partners (LEAP) in being able to access CJIS data on their Agency owned <br />devices. This service is built to suit, modular in design and available to all LEAP in good <br />standing. <br />3. Services and Responsibilities <br />W <br />JusticeMDM - This level of service does not include access to Criminal Justice <br />Information and is strictly for the use of those jurisdictions wishing to take advantage of <br />the California Department of Justice's services for Mobile Device Management (MDM). I <br />an agency wishes to utilize their own infrastructure to access Criminal Justice <br />Information they can do so with the approval of a California Law Enforcement <br />Telecommunications System (CLETS) upgrade application to the CLETS Administration <br />Section (CAS) and the CLETS Advisory Committee (CAC). <br />Agency and DOJ will review DOD's performance and discuss other issues related to <br />service planning. During these reviews, the Agency is obligated to present any changes <br />in the workload requirements and to report on any changes in the service quality or <br />delivery. In addition, DOJ is obligated to advise the Agency of any changes which will <br />affect service quality, ability to meet the workload requirements of client agencies and/or <br />variances in schedules or cost. <br />DOJ/Agency — 5/15/2019 2:28 PM Page 2 of 8 <br />