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is pending, a forensic audit has to be completed which costs $10,000.00 He expressed that <br />the city will continue to hemorrhage money and time spent if this issue is not addressed. <br />Council committee suggested ensuring public awareness of enforcement and closures that <br />are being done of these illegal gambling businesses. <br />911 calls made from the Courtyard Shelter — Deputy Chief Ken Gominsky and OCFA <br />Division Chief James Henery <br />OCFA Division Chief James Henery shared calls for service to the Courtyard shelter have <br />decreased from last year that average 3 calls a day to now 1.6 calls a day. This drop is in <br />result of outreach that was done with the Midnight Mission group in educating how to <br />properly utilize 911. The majority of calls for service coming in are for basic life support <br />instead of the use of paramedics. Spike in calls last year was a result of removals done from <br />Plaza of the Flags and Santa Ana Riverbed. <br />ACTION <br />Chairman Villegas requested statics on average number of calls for services Care <br />Ambulance responds to Courtyard Shelter. <br />8. Update on Citywide Homelessness Response - Homeless Services Manager Hafsa <br />Kaka <br />Homeless Services Manager Hafsa Kaka presented to the Council Committee with an <br />updated overview of recent projects that have taken place to address homelessness as of <br />October 2018: commencement of Link shelter (200 beds), creation of data dashboard that <br />is updated daily with currently enrollment of 180 people to 150 bed nights, Operation <br />Dignity & Operation Safe Passage lead by Santa Ana PD QOLT and City of Santa Ana <br />Point in Time Count. Additionally, Hafsa shared that city staff is regularly meeting at <br />Santiago Creek and railroad to ensure people are getting into shelters and enforcement <br />continues. <br />ADDITIONAL PUBLIC COMMENTS <br />Thomas Gordon, concerned constituent, shared his opinion on continued problem in regards to <br />graffiti and staff efforts to enforce ordinance. He encouraged staff to have more community paint <br />out days. <br />Evangeline Gawronski, concerned constituent, expressed her opinion on graffiti problem and how <br />businesses need to be held accountable for improperly securing spray cans in stores. She would <br />like to know which department would cite business for not abiding by this law. <br />Esther Fonseca, concerned constituent, expressed that the graffiti removal program is working in <br />her neighborhood. She mentioned that in various times she has called, staff has promptly <br />responded and removed graffiti. <br />