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pRoRac]'r <br />YIY EXHIBIT 2 <br />Workforce Innovation and Opportunities Act (WIOA) <br />Santa Ana Workforce Development Board; Youth Service Provider <br />S. Professional Communication Skills: Participants wiil learn to recognize unconscious <br />communication habits and build skills that will help them succeed in every situation, <br />from the breakroom to the boardroom. Participants will learn to identify, understand, <br />and work with people's diverse communication styles. <br />Navigating the Workplace: Participants will gain insights on the employer's outlook that <br />not only help them maintain employment, but also preparethem for promotion. This <br />workshop will review workplace expectations, generational differences at work, and <br />dealing with conflict in the workplace. <br />25A-142 <br />