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TSCM CORPORATION <br />An Environmentally Sensitive Service Corporation <br />17791 Jamestown Lane <br />Huntington Beach, CA 92647 <br />714.841.1988 <br />714.841.3222 fax <br />www.tscmcorp.com <br />Contractors License # 934760 <br />STATEMENT OF QUALIFICATIONS <br />Authorized Representative <br />Margaret Pappano is the President and CEO of TSCM Corporation. TSCM is certified as a California <br />Unified Certification Program Disadvantaged Business Enterprise Certificate Holder (attached). Margaret <br />can make legally binding commitments for TSCM Corporation. <br />Contract Agreement Statement <br />As the current vendor, TSCM Corporation understands the Contract Service Agreement and concurs <br />with the sample agreement - statements 1-20 inclusive. See signed attachment 3-4. <br />Firm and Team Experience <br />TSCM has experience with the City of Santa Ana dating back to the 1990's to the present. TSCM is the <br />current vendor and has performed above expectations during our contract tenure. TSCM Corporation <br />employs 156 people and most of our employees live in Santa Ana and surrounding cities. <br />Key Personnel <br />• Principal Agent: Frank J. Pappano, Senior Vice President <br />o Primary contact to represent the firm to conduct any requested presentations. <br />• Project Manager: Carlos Mendez, General Manager <br />a Primary contact for day to day operations <br />• Division Supervisor: David Acosta, Steam Division Supervisor <br />o On -site operations supervisor <br />• Front Office Team: Jacki Pugliese & Jenfer Stewart <br />o Assists with customer service requests, billing, and questions <br />• After-hours Emergency Line: 714.287.9058 <br />Understanding of Need <br />TSCM's detailed plan for all sweep and steam cleaning services currently in force is attached. Any <br />changes will be adjusted and delivered upon request. <br />TSCM understands the needs of the proposal and we are presently the vendor performing the contract <br />requirements. Any and all assumptions and exclusions are included in our scope of work (attached). <br />4 <br />