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EXHIBIT 1 <br />PRODUCTS AND SERVICES PROVIDED <br />As a leader in the tenant screening industry, we know a prospective tenant's background <br />history is the most important indicator of their future behavior in your property. This is <br />why NCR does not just send out instant results that are matched ONLY to the applicants <br />first name and last name as this often leads to a number of "false positive" hits on your <br />applicant's reports. Instant criminal record databases, in particular, often contain a variety <br />of errors. <br />County Criminal Record Search: One of the most complete and accurate criminal background <br />searches is the Physical County Search, in which court collectors physically visit the courts and <br />match criminal records to the personal information provided by your prospective resident. The <br />Physical County Search is available in all areas of the United States. This search ensures that <br />you will receive accurate and comprehensive information regarding your applicant. The <br />turnaround time for the county criminal search is approximately 24 hours. <br />Nationwide Criminal Report: The multi -state database search allows you to access criminal <br />data in all fifty states, simultaneously. However, in some states the completeness of the criminal <br />information is dictated by the availability of the court records, which may not be as complete or <br />as accurate as a physical county search. The Nationwide criminal search automatically searches <br />for nationwide lifetime sex offenders and the nationwide Terrorist database. In addition, <br />NCR offers a statewide index database search, which reflects the case number, file date, and <br />court location associated with the individual's name; the turnaround time for this service is <br />approximately 2 hours. <br />FBI Criminal History Record Information (CHRII: National Credit Reporting can provide a <br />process for Public Housing Agency members to access FBI Criminal records via fingerprint <br />submissions. NCR has solutions to receive rolled fingerprint cards and/or, in designated <br />locations, electronic live scan fingerprint submissions from Public Housing applicants. Upon <br />receipt of rolled prints National Credit Reporting will scan the fingerprint card and electronically <br />submit the request to the FBI. Applicant fingerprints captured at live scan locations will be <br />electronically submitted to National Credit Reporting for transmission to the FBI. NCR will <br />receive electronically transmitted responses, Criminal History Record Information (CHRI), to the <br />fingerprint requests, at our headquarter location. The results are then disseminated to the <br />Authorized Recipient, typically within 24-48 hours. <br />4-17 <br />