22B - SPEC TRANSLATION SERVICES - Laserfiche WebLink

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Award Contract for Translation Services September 3, 2019 Page 2 • Economic Development, Infrastructure, Budget and Technology Council Committee • Measure X Oversight Meetings • Housing Authority • Successor Agency Written Translation Services are also utilized to translate election -related materials, legal publications, PowerPoint presentations, Question & Answer translations for various meetings including Community Budget Hearings held annually, and citywide outreach efforts. Furthermore, the Community Development Agency may also utilize translation services for programs funded by the federal government that must comply with Limited English Proficiency requirements. Written translation services are also necessary for public notices such as the translation of water related flyers, pass through and 218 type notices into both Spanish & Vietnamese provided by the Public Works Water Resources Division. The Human Resources Department requires the written translation of various documents that are distributed to the workforce and the community such as policies and the Volunteer Handbook. Additionally, Treasury & Customer Services uses translation and interpretation services for the following divisions: Municipal Utilities, Business Tax, Dog License, and Treasury services. These divisions require translation and interpretation services of applications, forms, flyers, inserts, notices, and web publications. SB998 (new restrictions on residential water services) was approved by the State and will go into effect next year; many Municipal Utility forms will need to be updated and translated as well. Providing information to the community in various languages is necessary and ensures that information is relayed and made available to the diverse population within the City of Santa Ana. The consultant has agreed to maintain the current rate for the next three years, which has not been increased since 2014. The current rate of $95.00 per hour continues to be very competitive and will allow for continuity of institutional knowledge by Dr. Vargas and his professional team of translators. Staff recommends that the City continue with current provider who has performed with a high degree of professionalism for the past 14 years. STRATEGIC PLAN ALIGNMENT Approval of this agreement allows us to meet Goal # 5. Community Health, Livability, Engagement & Sustainability, Priority # 1, Establish a comprehensive community engagement initiative to expand access to information and create opportunities for stakeholders to play an active role in discussing public policy and setting priorities. FISCAL IMPACT Funds in the amount of $53,147 will be available for FY 2019-20 as follows 22B-2