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Stability in year-to-year impacts, both rate will assume a more rolling, if not <br />to the ISF and to the department/fund "real-time' application. <br />users. <br />Avoidance of conflicting behaviors or <br />undesirable incentives within the City <br />organization and its larger goals. <br />TASK 4.3 1 DETERMINATION OF TOTAL <br />CHARGE BY USER <br />Upon completion of Task 4.2, ClearSource <br />will identify the total allocation of internal <br />service fund costs to each participating <br />user of the services. In some cases, it is <br />expected that this annual allocation may <br />be the end result for the ISF, i.e., a total <br />charge for service by user. Fundamentally, <br />this allocation -based result provides a <br />historical "snapshot' approach to cost <br />recovery that sets cost recovery for the <br />fiscal year once. In some aspects of an ISF, <br />it may be the consensus or a necessity that <br />ISF charges be assessed on a more "real- <br />time" basis or be subject to a year-end <br />"true -up" to actual activity, in which case, <br />a rate is required (Task 4.4). <br />TASK 4.4 1 ESTABLISHMENT OF RATE <br />In internal service funds or aspects of the <br />ISF where a total charge by <br />department/fund is insufficient as a cost <br />recovery structure, a rate by function of <br />service will be established. ClearSource will <br />develop a unit cost for the function by <br />expressing the annual amount per unit of <br />service, using a workload, use, beneficiary, <br />or proportional metric selected from the <br />accumulation developed in Task 2.2. <br />Depending on the variable nature of the <br />metric chosen, rates may be based on <br />historical patterns in the underlying data <br />set, rather than a single year snapshot. Or, <br />if consensus leans opposite of that, the <br />Rates will be reconciled to prevailing <br />demographics from each participating user <br />to ensure adequate revenue generation <br />moving forward, absent unforeseen <br />change. <br />TASK 4.5 1 COMPARATIVE RATE/CHARGE <br />IMPACTS <br />ClearSource will compare resulting rates <br />and/or overall charges for service to <br />current cost recovery by each user <br />department/fund. Reasons for any <br />significant changes will be evaluated and <br />explained. This comparison assists in <br />presenting and communicating changes to <br />cost recovery structure and amount. It also <br />enables further testing of the <br />reasonableness and accuracy of substantial <br />changes to approach. <br />TASK 4.6 1 DEVELOPMENT OF PROCESS FOR <br />ACTUAL COST RECONCILIATION <br />ClearSource will establish the methodology <br />for reconciling budgeted charges to end <br />users to charges calculated based on <br />actual costs incurred once auditied <br />expenditures become available. <br />Task 5 1 Reporting and Tools <br />The purpose of this task is to provide the formal <br />documentation encompassing the work and <br />outcomes of the study, as well as deliver the <br />tools developed throughout the study for the <br />City's ownership and future use. <br />TASK S.1 1 DRAFT REPORT <br />ClearSource will prepare a narrative <br />description of the study, describing key <br />data and assumptions, financial plan and <br />cost of service outcomes, rate and charge <br />CLEARSOURCE PROPOSAL TO THE CITY OF SANTA ANA SECTION 4 <br />