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Water Resources Supervisory Control And Data Acquisition Consultant Support Servicesl RFP No.: 19-066 3—r 3—s XV Solutions Rating System reports are usually accompanied by a small Microsoft Access Database file Programming that contains the NASSCO ratings for the pipe. "Solutions has completed a Support projectfor the City of Santa Ana, Water Department where we programmatically extract the NASSCO ratings from the Access Database and aggregate them into a Microsoft SQL Server. The SQL Server database is then accessed via a custom-built application that allows Water Department employees to query CCTV reports by NASSCO rating and identify the sewer pipe segments that need the most attention. ICU Ticket y The ICU Tickets system is a client -side software application that received Troubleshooting USA DigAlert notifications. The ICU software is an aging 32-bit Microsoft Windows Application. It allows the printing of the tickets and storing of tickets for future use, reference, and for retention compliance. XV Solutions is familiar with this software. In March 2014, XI/Solutions migrated the ICU Tickets software for the City of Santa Ana from an old Windows XP workstation to a new Windows 732-bit workstation Wonderwore y Wonderware Historian is an efficient SCADA historian built on top of MS SQL Historian, Server. The Wonderware Historian uses a product called Dream Reportfor installation, the reporting software component. Dream Report is resold by Wonderware. configuration XVSolutions is trained and certified on the Wonderwore Historian and and ongoing Dream Report. We have previously installed and configured the maintenance. Wonderware Historian far the Water Resources Division and can confidently meet this requirement Design, Install, y XV Solutions has significant experience installing and managing server Manage new hardware. We have previously speed, recommended and implemented a Servers range of server from the lower end Dell R320 server to the higher end Dell R910 Servers and manage the virtualization of existing server to better maximize the utilization of the higher -end server hardware. Additional Requirements: In addition to the above itemized requirements, XV Solutions, also understands there is a need for weekly maintenance to monitor and service Windows Servers, RedHat Servers, VPN, Firewalls, Uninterruptible Power Supply (UPS) backup, desktops, SQL Servers, SharePoint Servers, and provide ongoing end -user support as needed. The weekly maintenance and hourly fees are discussed in the attached Hourly Fee and Monthly Maintenance Schedule.