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0 HUB <br />NUB <br />w,.,. NWreem eo ce, <br />40 East Alamar Avenue <br />Sane Bemare, CA <br />0105 Tel 50560 -2571 <br />Fax W0 -io55 <br />tic N. 075?/e <br />To Whom It May Concern, <br />RE: CERTIFICATE FORM CHANGE <br />The certificate of insurance we have issued on your behalf has changed from previous forms. <br />ACORD, the insurance industry standards leader for Fortes, updated the Certificate of Insurance Form 25 in May, 2010. <br />Regulations require that agencies use current versions of ACORD. <br />The new form is different from previous versions regarding the `notice of cancellation" clause provided to the certificate holder. <br />Why was this change necessary? <br />• To align the certificate with the policy contract. Cancellation provisions are rights under the policy and are not <br />voluntary provisions that we can alter. The state department of insurance must approve policy forms by law. <br />We are often asked to alter the certificate, or to issue proprietary certificates provided by the certificate requestor. However. <br />there are a number of reasons we are unable to comply with these requests: <br />• ACORD forms are copyrighted, and can only be used in the ways permitted by their licensing agreement, which states <br />that they cannot be used after new forms have been released. <br />• Any document that promises a policy right is considered a policy form. The state department of insurance must approve <br />Policy forms by law. <br />• Notice of cancellation is a policy right, not an unregulated service. No insurer shown on this certificate is able to <br />provide the cancellation notice you desire by endorsement. For example, the insured can cancel immediately, so it <br />would be impossible for the insurer to give you the notice you request. State law also grants the insurer the right to <br />cancel for reasons such as nonpayment with less notice than you require. <br />• Knowing that we cannot give notice under certain circumstances, giving a certificate promising notice would consist of <br />misrepresentation or fraud, which could subject our agency and staff to civil and criminal penalties. <br />• Our insurance company contracts only allow us to issue unaltered ACORD forms. Many proprietary certificates include <br />broad, vague, or ambiguous language that may or may not comply with state laws, regulations, and insurance <br />department directives. Therefore, we cannot issue any proprietary certificates that have not been reviewed by our state <br />insurance department. <br />We appreciate your understanding of the legal restrictions on our ability to comply with your request. <br />Sincerely, <br />Diana M. Frausto <br />Assistant Account Manager <br />