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— APPEI DIX ATTA,GOMENT 1,-SC0PE OF WORj< services, Contractor personnol shaft not enter areas of tine facilities not specifically included in the scope of services. Contractor shall cheek all windows and doors for proper closure anrd looking, and extinguish all lights upon exciting buildings. 8. QUALITY CONTROL PROGRAM: Proposer shall submit a Quality Control Program as part of their proposal and shall include at a minimum, the following: 1. Monthly inspection system covering all the serviccs'listed in the Scope of Work, It shall specify each site listed in the RFP mid its observed state of cleanliness, 2. Methods for identifying and correcting deficiencies in quality of service. 3. 'Proposer shall maintain a file of inspections conducted and, when applicable, tape corrective action. A cagy of each inspection and documented corrective action shall be delivered to the Contract Manager witinin seven (7) calendar days from the date of inspection. This collected data shall become part of a general database used by the proposer as a basis of establishing and modifying maintenance procedures. 9, QUALITY ASSURANCE The Contract Manager or designee shall monitor the Proposer'$ performance using the agreed upon inspeodons, standards, and schedule as outlined in this RFP. City staff shall conduct facility inspections and cleaning deficiencies will be noted, A copy of the facility inspections shall be given to Contractor's on -site supervisor within seven (7) calendar days of rite inspection to allow for correction of any noted areas not being cleaned to the levels doseribed in the Scope of Work, If continued deviation from performance standards occur, an Agreement Discrepancy Letter shall be prepared by die Contract Manager within five (S) business days ookni wledging the reported problem. aril presenting a program for immediate correction or presenting contrary evidence. 10, INVOICING Invoices submitted by the Contractor must inchide the following inforxmation: lnvurca l3umtr ,lnvolce Date . Location of 5cry ce }3rreFDescnptiartof Sernw Dates of service Uand Exteudedncas .. .... mt ... .....E .P_... ..1 Total Amount Requested Federal Tax 1 D, Number 11. DELIVERABLES a. Scheduled Janitorial Services Regular service is to be performed as clescribed herein and in Attachments 1-A to 1-E. It. Special Event 0ne-T1nne Cleouing Special services for locations other than the sites specified in this RFP will be scheduled and coordinated by the City on an as -needed basis and will include a job site visit and esthnate prior to the service, t (Page 6 of 7)