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Receive and file Fiscal Year 2019-2020 General Fund First Quarter Update <br />December 3, 2019 <br />Page 5 <br />reimbursement of costs totaling $120,000. Furthermore, Code Enforcement has been actively <br />working with the Quality of Life Team to address vacant properties by securing vacant lots and <br />structures which reduces public nuisance and blight. <br />Community Development Agency <br />Santa Ana Vehicle Incentive Program <br />This program was introduced on April 1, 2019 with the goal of encouraging Santa Ana residents to <br />patron local auto dealers. The City has partnered with ten franchised Santa Ana auto dealers to <br />offer a $500 rebate to residents or businesses who purchase a vehicle locally. Since its April <br />inception, 752 rebates have been issued. Of the total issued rebates, 283 applications by local <br />residents and businesses were approved during the first quarter of the current fiscal year. For <br />further information and statistics related to the Vehicle Incentive Program, please refer to <br />https://www.santa-ana.org/vip/vip-data-dashboard. <br />Quality of Life Team (QOLT) <br />A joint effort between multiple City departments (Public Works, City Attorney's Office, and Police) <br />and non -government groups to address homelessness, this project has improved efficiency and <br />response times. During the first quarter of the current fiscal year, QOLT intensified efforts to clean <br />up the Santiago Creek. As a result of these outreach efforts, 18 individuals accepted shelter and <br />18 individuals accepted services from the OC Health Care Agency in the month of September. For <br />more information regarding homeless services data and outreach efforts, please visit <br />https://www.santa-ana.org/open-gov-data/homeless-services. <br />Public Works Agency (PWA) <br />Technology Improvements <br />In coordination with the Information Technology Agency, the PWA's Maintenance Services Division <br />helped successfully launch the new "mySantaAna" App. The new app allows the community to <br />report citywide service requests, including a new service reporting option for Homeless <br />Encampments. In the first two weeks of operation, 104 encampment locations were reported and <br />services provided by the QOLT Team. For information about the mySantaAna App, please visit <br />https://www.santa-ana.org/residents/mVsantaana-app <br />Homelessness Efforts <br />To increase the response time with City-wide homeless clean-up operations, the Public Works <br />Agency has engaged in two service contracts. With these additions, the Daily Action Response <br />Teams (DART) increased services from four days to seven days, from 4 shifts to 32 shifts, and <br />increased coverage to include late evening and weekends. These efforts have significantly <br />improved the quality of life for City residents, businesses and visitors. <br />STRATEGIC PLAN ALIGNMENT <br />Approval of this item supports the City's effort to meet Goal #4 - City Financial Stability, Objective <br />#1 (Maintain a stable, efficient and transparent financial environment). <br />FISCAL IMPACT <br />There is no fiscal impact associated with this action. <br />19C-5 <br />