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Kapsch TrafflcCom USA, Inc. 13PSC 7 <br />City of Santa Ana <br />Oct 7, 2019 <br />Page 3 of 4 <br />Resident Maintenance and Service Personnel <br />a) One resident Kapsch Service Engineer will be assigned on a full-time basis to <br />perform preventative and corrective maintenance on -site during normal working <br />hours based upon an 8-hour/day, 40-hourtweek schedule. The starting time of daily <br />shifts will be in accordance with normal Client maintenance personnel. <br />Accepted: $ Not included <br />One resident Kapsch Service Engineer will also be available for on -call telephone consulting <br />and troubleshooting services, outside the normal work schedule defined above. All services <br />provided upon an on -call basis will be billed per Kapsch's published Professional and Support <br />Services rates. <br />Accepted: Time & Material Not Included <br />Billing <br />a) The fixed price amount(s) quoted above are due upon acceptance of the Contract <br />and will be invoiced in full based upon Net 30 payment terms. <br />b) An authorized purchase order for the total amount of all fixed price option(s) selected <br />is required prior to any services being rendered. <br />c) The duration of the Contract will be 36 months from November 5, 2019. The Contract <br />can be renegotiated and renewed on a yearly basis thereafter. <br />In addition, optional Standard Scheduling and Availability and Miscellaneous Professional and <br />Support Services are offered for years 2023 and 2024. <br />Rates for each year will be:- 2023 $30,400 plus $19,600 <br />2024 $31,900 plus $18,100 <br />Contract Acceptance <br />Kapsch, Inc. Client <br />authorized signature authorized signature <br />title <br />date <br />title <br />date <br />Kapach TrafflcCond USA. Inc.) 4256 Hacienda Drive Suite 1001 Pleasanton. CA 94588 Phone: (925) 225.16M IF. f925) 225-18101 Aap ich.c in <br />