25B - AMBULANCE & PARAMEDIC COLLECTIONS SERVICES

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Award Agreement to Wittman Enterprises, LLC for Ambulance and Paramedic Billing & Collection Services December 17, 2019 Page 2 To help coordinate patient participation in the City's Paramedic Subscription Program with other insurance coverage payments. The tasks listed above are accomplished through the use of a third -party billing and collection recovery service provider. In April 2014, the City released a Request for Proposals (RFP) for ambulance and paramedic/medical billing and collection services. Wittman Enterprises, LLC ("Wittman") was the sole qualifying responding agent/provider and was awarded an original three-year contract from July 1, 2014 through June 30, 2017 (No. A-2014-145), followed by an additional two-year amendment that expired on June 30, 2019 (No. A-2017-120) and a six-month extension to the second amended agreement expiring December 31, 2019 (No. A-2019-118). The original agreement, as well as the two subsequent amendments to each agreement contained an option, exercisable by the City Manager, to transfer the administration of the City's Paramedic Subscription Program to a consultant. RFP No. 19-083: Ambulance & Paramedic Billing and Cost Recovery Services On September 13, 2019, a notice inviting bids was advertised on the City's online bid management and publication system for ambulance/ paramedic billing and cost recovery services. The following descriptions were the key components of the RFP: 1. Scope: Proposer needed to possess and demonstrate expertise to correctly invoice paramedic, medical, and ambulance billing and collection services to Medicare, Medi-Cal, commercial insurance companies, and private pay individuals, based on the City's fee schedule and the City's Paramedic Subscription Program. 2. Experience Requirements: Proposer needed to have the ability to work closely with the City's contracted service providers for emergency and medical services, OCFA and CARE. a. Proposers needed to work with OCFA and their electronic Prehospital Care Report (ePCR) vendor to capture all necessary data. b. Proposer needed to demonstrate relative experience in working with other similar cities in Orange County. c. Proposer needed to have the ability to independently administer the City's Annual Paramedic Subscription Membership Program 3. Method of Approach: Proposer needed to provide a detailed description of the approach and methodology to be used to accomplish the Scope of Services. A summary of the Request for Proposal (RFP) solicitations and the proposals received is as follows: 89 Vendors were electronically notified 19 Vendors downloaded the bid packet 0 Bids received from Santa Ana vendors 5 Bids received Proposal Grading Panel Evaluations & Rating 25B-2