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Questica <br />Quotation General Terms and Conditions <br />Quotation ID: Santa Ana - 20191204 <br />General Terms and Information <br />Terms of Service: The services and any related software are provided under the original License and Subscription <br />Agreement which is hereby deemed to be fully incorporated into this quotation. <br />Taxes: The pricing on this quotation is exclusive of all sales, use or other taxes, customs duties and similar levies, if <br />any, payable in or to any jurisdiction or authority whatsoever. Such taxes (other than the taxes on the net income of <br />Questica) shall be the responsibility of the Customer. <br />Payment: Payment is required in the currency quoted. Unless detailed otherwise in this quotation, Terms are Net-30 <br />days from the later of a) the date of receipt of invoice, or b) the invoice date. <br />Consulting. Training or Implementation Time Invoicing: Only activities approved in an approved Scope of Work shall <br />be invoiced. A mutually determined change control mechanism will be used to accommodate modifications to the <br />Scope of Work. <br />Travel Costs: Unless noted otherwise, this quotation does not include any travel, lodging, or on -site expenses. If <br />such travel is required and subsequently authorized, Questica's standard travel and per diem rates shall apply. Air <br />Travel, Rental Car (with associated fuel and parking costs), and Lodging costs shall be reimbursed at cost. Questica <br />is not responsible for unpredictable (including Commercial Airline Travel) delays which may increase travel cost. <br />© Questica Inc. 20191204 <br />Page 3 of 4 <br />25C-8 <br />