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n <br />resulting from disposal exchange within two -hours after exchange. Coordination will be made by the <br />City Projects Manager or designee. Contractor shall make every effort to recycle materials. <br />R. SPILLS <br />1. Contractor shall make additional passes on a street route to pick up any spillage of sweeping <br />materials debris dropped during turns or crossings of cross gutters, prior to moving to the next area. <br />2. The equipment operator shall immediately stop in the event of equipment spillage such as a spillage <br />of gasoline, diesel, motor oil, or hydraulic oil. A call for assistance must be made and the area <br />cleaned within two hours. Failure to affect a proper cleanup will result in the City responding with <br />Fire and Public Works Hazmat crews, and costs will be deducted from the following invoice to be <br />paid. The quality of spill clean-ups shall be to the satisfaction of the City Projects Manager or <br />designee. <br />S. RECORDS <br />Contractor shall keep accurate records concerning all of its employees or agents and provide the City <br />with names and telephone numbers of emergency contact employees. Contractor shall complete a <br />monthly maintenance report indicating work performed, including GPS maps of routes swept and submit <br />this completed report to the City Projects Manager or designee. This report shall include a description of <br />work performed, including man-hours, equipment, and any additional work, which Contractor deems to <br />be beyond the scope of the contract. Payment for this work will not be authorized unless the additional <br />work and the costs thereof are first approved by the City.. Contractor shall provide monthly phone <br />customer service logs, including calls made by City staff, indicating name, date, time and phone number <br />of caller, reason for request, responselaction by Contractor and time required to address request. Such <br />logs shall be accurate and truthful. Contractor shall permit the City to inspect and audit its books and <br />records regarding services provided in City at any reasonable time. <br />T. EMERGENCY SERVICES <br />The Contractor shall be available by phone, and shall respond to emergency calls placed by City within <br />thirty (30) minutes during normal working hours. Contractor will provide the City with names and <br />telephone numbers of at least two qualified persons to be called by City representatives when emergency <br />maintenance conditions occur during hours when the Contractor's normal work force is not present in the <br />City of Santa Ana. These Contractor representatives shall respond to emergency calls within one (1) <br />hour from receiving notification. The City anticipates the need for this service of up to six -occurrences <br />per year. <br />U. SUPERVISION OF CONTRACT AND MEETINGS WITH CITY <br />All work shall meet with the approval of the City of Santa Ana Public Works Maintenance Services <br />Division. There shall be a minimum of one monthly meeting between Contractor City representatives to <br />determine progress and to establish areas needing attention. A status report of activities performed and <br />maintenance issues addressed by the Contractor will be submitted in writing to the City on a weekly <br />basis. Any specific problem area which does not meet the conditions of the specifications set forth herein <br />shall be called to the attention of the Contractor and if not corrected, payment to the Contractor will not <br />be made until condition is corrected in a satisfactory manner as set forth in the specifications. <br />V. CONTRACTOR'S EQUIPMENT <br />City will permit Contractor to store equipment and necessary service vehicles used exclusively for <br />providing street sweeping service, at the City Corporate Yard. City will grant to Contractor, on the <br />terms and conditions set forth in Exhibit B, attached hereto, a license to utilize the eight (8) CNG time - <br />fill spaces, and four (4) non-CNG spaces at the City Corporate Yard, for Contractor sweeping <br />operations. Said spaces shall be utilized only for street sweepers, maintenance vehicles and supervisor <br />25J-18 <br />