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Exhibit A <br />Ontario • San Diego • Irvine • Pasadena • Fresno <br />I fi"HC1 Hayward • Sacramento <br />j �+ Telephone: (877) 331-2084 • Fax: (909) 628-7774 <br />�.--"'�•• .Systems Inc. State Contractors License C-7, C-10, C-16 #905493 <br />SECURITY SYSTEM SSA AGREEMENT <br />Date: September26, 2019 <br />Job Site: Santa Ana PD To: Boris Duran <br />60 Civic Center PI <br />Santa Ana, CA <br />Phone: <br />From: Lauren Reyes Email: bduran@santa-ana.org <br />949.415.9621 <br />HCl Systems is pleased to submit this proposal to provide the Annual Softw <br />above referenced job site. The scope of work to be completed is as follows: <br />at <br />1. Annual Software Support Agreement for C Cure 9000 Series P (This option includes 24/7 emergency <br />telephone technical support access, The C-Cure 1 year of support ($4,550) can be applied towards the <br />overall purchase of a new system. <br />2. Reinstatement Fee for lapsed coverage Model P, Q and R <br />Service Labor not to exceed $5,000.00 Total agreement will not exceed $9,550.00 including material, labor, and <br />sales tax. <br />Service Labor Rates <br />HCI publishes an official Service Labor Rate Schedule a minimum of once per year. This Rate Schedule includes <br />standard labor rates for customers that do not participate in our Customer Support Program (CSP) and a discounted <br />rate structure for current CSP customers. Under this inspection contract rates for non-scheduled, emergency or T&M <br />services will be as follows: <br />Straight Time <br />Overtime <br />Double time <br />Technician <br />(Fire/Security/DAS/ <br />Suppression/Nurse Call <br />$135.00 <br />$195.00 <br />$ 265.00 <br />Fiber Optic Technician <br />$145.00 <br />$195.00 <br />$ 250.00 <br />IT Technician <br />$ 300.00 <br />$ 450.00 <br />$ 595.00 <br />Truck Charge <br />$ 69.00 <br />Travel Time <br />Travel time portal-to-portal <br />Minimum Charge <br />3-hrtechnician <br />V3.012519, Quoted 9/26/19 Page 1 of 4 <br />