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Appendix ATTACIiMENT 1 SCOPE OF WORK CITY OF SANTA ANA REQUEST FOR PROPOSALS FOR LANDSCAPE MAINTENANCE SERVICES RFP NO,; 19-092 Description of Work ROUTINE MAINTENANCE The Contractor shall assign the appropriate number of staff at the appropriate skill level and rank in their organization, to continuously improve the quality of Santa Ana Parks and Facilities. The Contractor understands and agrees by entering into the agreement with the City of Santa Ana Park Services Director's Representative shall be the sole source of interpreting the specifications and the quality of work specified herein in writing and by the Santa Ana Park Services Quality Maintenance Standards PowerPoint herewith. Should the Contractor fail to provide the City with the level of service specified, the Director's Representative shall have the authority to direct the Contractor to add additional staff, equipment or both to achieve the maintenance standards specified herein. Each morning at the start of the workday the Contractor's Supervisor or their designated representative shall inspect each site and respond immediately to any malfunctions, vandalism, hazardous conditions or otherwise abnormal conditions that are inconsistent with the quality standards specified herein or threaten people and/or property by reporting the condition immediately to the Director's Representative. Failure to inspect each site daily before 9:00am will result in a $300 penalty per site. A contract start-up period of three (3) months shall commence from the first day of the agreement period. The Contractor shall perform the following tasks during this period: 1) shovel -cut all tree rings (see 1.3.6 herein); 2) raise all trees (see 2.4.1.3 herein); and, 3) mulch all areas (see 2.1.1 & 2.2.1 herein), The Contractor acknowledges each sites irrigation rotors/heads and lateral irrigation lines may have deficiencies. The City agrees to pay the Contactor for the initial repair of each sites rotors/heads and lateral irrigation lines. Following the initial agreement start-up repairs, the Contractor shall assume responsibility for future repairs (see 9.3 herein). Routine maintenance shall include but not be limited to the following services performed at the Work Sites and per the City of Santa Ana Park Services Quality Maintenance Standards (reference PowerPoint). Turf Care and Services The Contractor shall establish a "Turf Management Crew" dedicated to providing turf management, improvement and maintenance services. In addition, the Contractor shall provide T e— City of Santa Ana RFP 19-092 Page 12