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EXHIBIT 1 <br />2. Clearly identify the specific irregularity or accusation; <br />3. Clearly identify the specific City staff determination or recommendation being protested; <br />4. Specify, in detail, the grounds of the protest and the facts supporting the protest; and <br />5. Include all relevant, supporting documentation with the protest at time of filing. <br />If the protest does not comply with each of these requirements, it will be rejected as invalid. If the protest <br />is valid, the City's Housing Division Manager, or other designated City staff member, shall review the <br />basis of the protest and all relevant information. The Housing Division Manager will provide a written <br />decision to the protestor within fourteen (14) calendar days from receipt of protest. The decision from <br />the Housing Division Manager, or her/her designee, is final and no further appeals will be considered. <br />Housing Authority of the City of Santa Ana <br />Request for Proposals for Housing Management Software <br />Page 10 <br />5-13 <br />