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SANTA ANA POLICE DEPARTMENT <br />2019 YEAR-END REVIEW <br />IQ <br />This 2019 Year -End Review for the Santa Ana Police Department (SAPD) contains information on the <br />organizationIs major accomplishments for the year. The report is a snapshot of the Department's <br />significant success. It includes staffing, recruitment, hiring, technological advances, crime rate and <br />community engagement, which are all in alignment with the Department's Strategic Plan, and made <br />possible with the continued support of the City Council and City Manager. <br />POLICE OFFICER HIRING <br />The SAPD Human Resources <br />(HR) Division shifted its focus <br />on recruitment strategies with <br />the implementation of a <br />comprehensive recruitment <br />and hiring strategic plan. The <br />Department was challenged <br />with recruitment and hiring <br />50 new police officers for the calendar year. The recruitment team <br />identified target candidates, evaluated and implemented a <br />streamlined hiring process. In December 2019, the SAPD reached <br />its goal of hiring 50 new police officers, something that had not <br />occurred in over 20 years. The HR Division also processed and <br />hired 36 new professional staff personnel and facilitated the <br />promotion of 17 employees. <br />SOCIAL MEDIA <br />In 2019 SAPD increased its social media footprint. One of the <br />goals tithe Department was to utilize social media as an effective <br />tool to interact with residents and share valuable information. <br />SAPD uses Instagram to share unique photos and videos of <br />officers and staff at community events, interacting in <br />neighborhoods, crime information and many other occasions. The <br />SAPD's Instagram account saw a significant increase with over <br />31 k followers in 2019, maintaining its distinction as the most <br />followed social media site of any law enforcement agency in <br />Orange County. The Department's Facebook and Twitter social <br />media accounts will continue to be used for everyday <br />communications, alerts, advisories, crime prevention tips, wanted <br />subjects, and more. <br />DE-ESCALATION <br />TRAINING <br />Historically, the Training 1` <br />Division functioned h j <br />primarily in ensuring * 11 D"IDVALENTIN <br />officers completed state- Chief of Police <br />mandated training. <br />In 2019, the Training Division made several technological accomplishments. The new VirTra Force Options <br />Simulator was introduced. This is a state-of-the-art regional training platform. The new system uses video laser <br />and programming to train officers on de-escalation, sensitivity and decision -making during and after a <br />confrontation. The simulator offers a variety of different scenarios with numerous choices of outcomes. In <br />addition to helping officers make sound decisions during high -stress incidents, the simulator strengthens <br />officers' communication skills in stressful situations and enhances officer articulation of the force used and why. <br />